Summary
Overview
Work History
Education
Skills
Timeline
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Fabian LaPalme

Ann Arbor

Summary

Detail-oriented, customer-focused, and hardworking graduate with excellent customer service skills and a background in IT. Experienced in using Windows Operating System, installing hardware, and inventory management. Skilled in problem-solved and troubleshooting.

Overview

6
6
years of professional experience

Work History

Server

Ichiban Steakhouse & Sushi Bar
Ann Arbor, MI
07.2025 - Current
  • Delivered exceptional customer service to enhance dining experience and promote guest satisfaction.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Trained new servers on menu items, service protocols, and restaurant policies.
  • Managed multiple tables efficiently during high-volume shifts, ensuring prompt service.

Shift Lead

Kona Grill
Huntsville, AL
09.2022 - 06.2025
  • Supervised a team of professional servers and trained new hires
  • Provided occasional IT support and troubleshooting for POS systems and assisted in integrating Ziosk terminals in the restaurant
  • Crafted a welcoming and professional atmosphere for customers to enjoy while providing excellent service

Student Intern

University of Alabama Huntsville
Huntsville, AL
09.2019 - 11.2021
  • Documented and analyzed the environmental impact of wastewater/runoff from campus construction projects
  • Conducted fire drills and inspected fire extinguishers
  • Assisted in the distribution and inventory of pandemic-related healthcare supplies and the sanitation of classrooms
  • Compiled inventory reports for on-campus labs and issued safety reviews

Education

Bachelor's Degree - Computer Science, Mathematics

University of Alabama in Huntsville
Huntsville, AL
05.2024

Skills

  • Java
  • Software Development
  • Linux
  • Communication Skills
  • ARM Assembly
  • C
  • Customer service
  • Technical Writing
  • Microsoft Office
  • Hardware
  • Windows
  • Operating Systems

Timeline

Server

Ichiban Steakhouse & Sushi Bar
07.2025 - Current

Shift Lead

Kona Grill
09.2022 - 06.2025

Student Intern

University of Alabama Huntsville
09.2019 - 11.2021

Bachelor's Degree - Computer Science, Mathematics

University of Alabama in Huntsville