Chantel Melendez
Conway,SC
Summary
Highly organized and detail-oriented Office Assistant with more than 24 years experience supplying thorough, organized administrative support to the University of Connecticut Health Center.
Office Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and websites queries. Office Assistant with 24 years of billing, patient charting, insurance verification and appointment scheduling in a busy medical office setting. Office Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Office Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and websites queries. Office Assistant with 24 years of billing, patient charting, insurance verification and appointment scheduling in a busy medical office setting. Office Assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
35
35
years of professional experience
Work History
Office Assistant
University of Connecticut Health Center
263 Farmington Avenue. Farmington, Connecticut 06030
04.1990 - Current
- Answered and quickly redirected up to 100 calls per day.
- Ordered and distributed office supplies while adhering to a fixed office.
- Manages office supplies, vendors , organization and upkeep .
- Directed guests and routed deliveries and courier services.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Greeted numerous visitors, including VIPs, vendors.
- Maintained a clean reception area, including lounge and associated areas.
- Screened all visitors and directed them to the correct employee or office.
- Schedules patients for routine yearly Radiology procedures and current procedures.
- Open the Radiology Department every morning Monday - Friday.
- Checks patients in and out for their procedures.
- Verify insurance coverage when needed.
- Collect co-pays check, cash, credit cards, debit.
- Data entry with multiple computer systems.
- Call Doctor's and hospitals for orders .
- Prepare charts for current day following day.
- Printing, copying, faxing.
- Lifting up to 50 lbs.
- Sitting for long periods of time.
- Printing out identification bracelets for every patient having a procedure.
- Announcing patients arrival over intercom.
- Filing documents into patients charts.
Education
GED - undefined
Bristol Central High School
Bristol, CT1991
Skills
- Professional phone etiquette
- Excellent communication skills
- Articulate and well-spoken
- Customer service-oriented
- Flexible
- Accurate and detailed
- Excellent planner and coordinator
- Works well under pressure
- Pleasant demeanor
- Advanced clerical knowledge
- Multi-line phone proficiency
- Administrative support specialist
- HIPAA compliance
Timeline
Office Assistant
University of Connecticut Health Center
04.1990 - Current
GED - undefined
Bristol Central High School
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