Fabian Riaño
Watertown,MA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Keyholder / Per Diem Manager
Lone Star Taco Bar
04.2025 - Current
- Managing the FOH team in a casual dining atmosphere with a focus on mezcal, tequila, and Tex-Mex street food
- Troubleshooting issues during service including plumbing, electrical, third party delivery, and customer satisfaction issues
- Ensuring an efficient close of the entire restaurant including locking up, counting money, and running end of day financial reports
Bartender
Lone Star Taco Bar
05.2024 - 04.2025
- Crafted cocktails and beverages based on customer preferences and seasonal ingredients.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Provided exceptional customer service, enhancing overall guest experience and satisfaction.
- Trained new bartenders on techniques, menu items, and customer interaction strategies.
Manager
Black Sheep Bagel Cafe
03.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Line Cook Supervisor
Black Sheep Bagel Cafe
05.2022 - 11.2022
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Barista
Black Sheep Bagel Cafe
05.2022 - 11.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Education
Mechanical Engineer - Engineering (Pre-Engineering)
Universidad Santo Tomás De Aquino
Bogotá, Colombia04.2015
Skills
- Productivity Performance
- Training and mentoring
- Customer Relationship Management
- Managing Employee Relations
- Budget Control
- Customer service
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Keyholder / Per Diem Manager
Lone Star Taco Bar
04.2025 - Current
Bartender
Lone Star Taco Bar
05.2024 - 04.2025
Manager
Black Sheep Bagel Cafe
03.2023 - Current
Line Cook Supervisor
Black Sheep Bagel Cafe
05.2022 - 11.2022
Barista
Black Sheep Bagel Cafe
05.2022 - 11.2022
Mechanical Engineer - Engineering (Pre-Engineering)
Universidad Santo Tomás De Aquino