Fabian Rodriguez
Las Vegas,NV
Summary
Dynamic and motivated professional with a strong commitment to expanding skill sets and stepping outside comfort zones. Proven expertise in delivering exceptional customer service, fostering strong client relationships, and ensuring satisfaction in every to interaction. Dedicated to pursuing a long-term career focused on continuous learning and growth within the organization. Enthusiastic about contributing positively to team success while enhancing personal and professional development.
Overview
6
6
years of professional experience
Work History
Salesman
Chapman Chrysler Jeep, Henderson
04.2025 - Current
- Managed ongoing customer interactions and feedback to ensure satisfaction and retention.
- Cultivated positive interactions with customers to foster loyalty and repeat business.
- Demonstrated strong sales acumen by selling 7 cars during the first 10 days of employment.
- Collaborate with team members to strategize daily sales tactics and improve overall performance.
- Conduct regular follow-ups with customers to maintain strong relationships and drive repeat sales.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
Assistant Manager (MIT)
Hibbett Sports, Spring Valley
10.2024 - 04.2025
- Currently one of two stores in the district pushing a 1% increase on the current fiscal years volume.
- Built and developed a new team.
- Duties: Push sales and provide great customer service one customer at a time, Check in shipment, and Create a game plan for the day.
1st Assistant Manager (MIT)
Zumiez, Fashion Show Mall
02.2024 - 08.2024
- Analyzed shrinkage data and implemented targeted loss prevention measures as 1st Assistant Manager, contributing to a reduction in shrink percentage and bolstering sales performance.
- Guided new team members in implementing proven sales techniques and fostering customer relationships.
- Analyzed sales floor activities to strategically position products and elevate customer experience.
- Conducted daily team meetings to ensure alignment on sales goals and effectively address operational hurdles.
- Managed customer interactions by promptly addressing inquiries and complaints, ensuring a positive store image.
- Monitored and evaluated financial performance metrics, implementing strategic adjustments to achieve organizational goals.
Store Manager
Shoe Palace, Fiesta Plaza
11.2019 - 10.2023
- Led learning and development programs to enhance team capabilities. Oversaw inventory management to optimize stock levels. Analyzed sales data to drive strategic decision-making. Coordinated shipment check-ins to streamline operations. Partnered with department managers to establish clear goals and performance expectations. Cultivated a positive shopping atmosphere to enhance customer satisfaction.
- Mentored and developed three part-time associates into assistant managers, enhancing operational efficiency in higher volume locations.
- Managed daily store functions to streamline staffing and improve operational workflow.
- Developed and delivered comprehensive training programs to enhance team performance in product knowledge and sales strategies.
- Managed inventory levels, implementing restocking procedures to minimize stockouts.
- Coordinated promotional displays and in-store events to drive customer engagement.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma -
Durango High School
Las Vegas, NV01.2022
Skills
- Networking and relationship cultivation
- Sales strategy development
- Upselling and cross selling
- Focus on quality service delivery
- Workflow improvement
- Efficiency enhancement
- Relationship development skills
- Customer-centric
- Strategic issue analysis
- Mentorship development
- Exceptional interpersonal communication
- Optimized task management
Timeline
Salesman
Chapman Chrysler Jeep, Henderson
04.2025 - Current
Assistant Manager (MIT)
Hibbett Sports, Spring Valley
10.2024 - 04.2025
1st Assistant Manager (MIT)
Zumiez, Fashion Show Mall
02.2024 - 08.2024
Store Manager
Shoe Palace, Fiesta Plaza
11.2019 - 10.2023
High School Diploma -
Durango High School