Results-driven mechanic with expertise in engine repair and maintenance, prioritizing customer satisfaction. Proven ability to collaborate effectively with team members to optimize workflows and improve service delivery.
Overview
4
4
years of professional experience
Work History
Mechanic
Big Brand Tire & Service
Temple, Texas
09.2025 - Current
Utilized diagnostic tools to troubleshoot engine and electrical problems effectively.
Executed inspections to identify mechanical issues and safety concerns, ensuring vehicle reliability and safety for customers.
Conducted preventive maintenance services, including oil changes and tune-ups on cars and trucks.
Performed tire rotations, alignments, and brake replacements, contributing to overall vehicle performance and customer satisfaction.
Collaborated with team members to efficiently complete service tasks, enhancing workflow and meeting service deadlines.
Documented service actions in customer records for accurate future reference.
Maintained cleanliness and organization of work area to ensure safety compliance.
Monitored shop equipment to uphold safe working conditions during daily operations.
Transportation Dispatcher
Alonso's Transit Express
Kissimmee, Florida
04.2024 - 09.2025
Coordinated daily transportation schedules to maximize route efficiency and reduce delays.
Communicated with drivers to ensure timely pickups and deliveries.
Monitored vehicle locations using GPS tracking systems for real-time updates.
Resolved customer inquiries and service issues promptly, contributing to high satisfaction levels.
Trained new dispatch staff on company protocols and software tools.
Maintained accurate records of shipments and driver logs for compliance.
Checked paperwork prior to dispatch to ensure accuracy and prevent delays.
Collaborated with team members to streamline dispatch operations and enhance workflow efficiency.
Mechanic
Tires To You
Killeen, Texas
10.2023 - 04.2024
Utilized diagnostic tools to troubleshoot engine and electrical problems.
Inspected vehicles to identify mechanical issues and safety concerns.
Performed tire rotations, alignments, and brake replacements efficiently.
Advised customers on service recommendations and maintenance to enhance vehicle reliability.
Coordinated with team members to ensure timely completion of service tasks.
Recorded service actions in customer records to maintain accurate maintenance history.
Maintained a clean work area to comply with safety regulations.
Monitored shop equipment to ensure safe operating conditions.
Cashier Team Lead
Burger King
Cedar Park, Texas
08.2022 - 10.2023
Led cashier team during peak hours, enhancing customer service experience.
Trained new cashiers on register operations and customer interaction standards, improving service consistency.
Managed cash handling procedures, ensuring accuracy and compliance with policies.
Processed customer orders efficiently at busy drive-thru lane.
Provided excellent customer service and resolved inquiries promptly.
Resolved customer complaints, fostering a positive dining experience.
Provided customers with detailed product information to assist in their selections.
Collaborated with kitchen staff to coordinate timely order processing and delivery.
Assisted in inventory management by tracking supplies and reporting shortages.
Organized inventory and restocked supplies during shifts.
Kept drive-thru station well-stocked and organized to meet customer needs.
Prepared drinks, ice cream and other special items to complete food orders.
Followed safety and sanitation guidelines to ensure a safe workspace.
Received payment from customers and made change as needed.