Fabiana Escobar-Aviles
Salinas,CA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs. Professional and Respectful towards coworkers and great at team efforts and building relationships. Can be shy, but once I come out of my shell I thrive in customer centered workplaces. Very confident in who I am and what I stand for.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Retail Associate
Hot Topic Inc.
Salinas, CA
10.2024 - Current
- Assisted with floor changes especially when holiday seasons approaches.
- Initiated friendly conversation with customers without being pushy or creating discomfort
- Operated cash register accurately and efficiently while processing payments from customers.
- Resolved customer complaints in a professional manner.
- Maintained store appearance by stocking/rearranging shelves, organizing merchandise displays while greeting customers.
- Processed online orders and pickups on online orders.
- Assist customers in finding products, answered questions, and made product recommendations.
- Organized backroom storage for better access to merchandise.
- Offering customers our loyalty program as well as signing them up for it.
Waitress and Cook
Drummond Culinary academy
Salinas, CA
04.2023 - 09.2023
- Assisted in seating guests at tables.
- Demonstrated knowledge of wine selection with the help of the head chef.
- Organized to-go orders following customers requests.
- Processed payments accurately using cash registers.
- Communicated with kitchen staff to stay posted on meal wait times.
- Presented menus, answered questions about menu items and made recommendations.
- Addressed concerns quickly to improve customer experience and escalated issues when necessary.
- Relayed orders to service bar and kitchen via POS register system.
- Garnished dishes and beverages to serve visually appealing menu items.
- Switched between Back/Front of the house every so often.
- Cooked meals of the week as well as desserts.
Assistant Dog Trainer
Unchained
Salinas, CA
03.2023 - 04.2023
- Identified signs of stress or anxiety in animals while documenting their progress throughout the program.
- Demonstrated safety protocols when working with animals during all training sessions.
- Compliance with local laws and regulations related to animal welfare and safety.
- Basic maintenance such as cleaning kennels or equipment.
- Maintained records of training sessions for each fosters pet.
- Used clicker training, treats, toys, leash corrections to teach dogs behaviors.
- Adapted training methods and strategies to accommodate dogs with special needs or disabilities.
- Building the confidence in the canines to be ready for adoption.
Education
Certificate of High School Equivalency
Salinas, CASkills
- Customer service
- Cash handling
- Inventory management
- Online order processing
- Handling high stress situations in a calmly manner
- Artistic skills and an eye for details
- Sales techniques
- Hospitality and accommodation
- Edit or add your own
Timeline
Retail Associate
Hot Topic Inc.
10.2024 - Current
Waitress and Cook
Drummond Culinary academy
04.2023 - 09.2023
Assistant Dog Trainer
Unchained
03.2023 - 04.2023
Certificate of High School Equivalency