Fabiana Gelbard
HATBORO,PA
Summary
At IBM, I spearheaded cloud solutions and strategic alliances, enhancing team productivity and client satisfaction through visionary thinking and strategic planning. My leadership boosted revenue growth and fostered strong relationships, leveraging my multilingual ability and financial acumen. Achieved consistent sales excellence, demonstrating a blend of technical expertise and interpersonal skills.
Knowledgeable in many segments and diverse markets with history of leading successful teams and driving project completion. Proven ability to enhance operational efficiency and foster collaborative work environment. Demonstrated expertise in strategic planning and conflict resolution.
Experienced with team leadership and project management. Utilizes strategic planning to achieve organizational objectives. Track record of fostering collaboration and resolving conflicts effectively.
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Cloud Platform Solutions Leader
IBM
01.2024 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Oversaw day-to-day activities of team employees indifferent regions at NA market market, fostering inspiring atmosphere to optimize employee experiences.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Built high-performing teams by recruiting top talent and providing ongoing support through professional development programs.
- Championed change initiatives, successfully navigating teams through periods of transition while maintaining morale and engagement levels.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Director/Strategic Alliances &Strategic Partners
IBM
01.2023 - 01.2024
- Lead relationship with global and regional leaders to align their go-to market-approach/strategies with channel objective
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Partner with cross-functional teams to enhance programmatic and operational capabilities and address gaps.
Cloud Sales Executive
IBM
05.2022 - 03.2023
- Negotiated profitable contracts by understanding client requirements and offering customized solutions.
- Exceeded sales quotas consistently, maintaining a high-performing track record in the competitive cloud industry.
- Identified new business opportunities by analyzing market trends and competitor offerings.
- Provided exceptional customer service, addressing concerns promptly and ensuring client satisfaction throughout the sales process.
- Organized highly informative webinars to educate prospects on the benefits of adopting cloud technologies within their organizations.
- Built strategic territory plan to generate and develop business opportunities for both greenfield and existing accounts.
- Mentored junior sales team members, sharing insights on best practices and driving overall team performance improvement.
- Developed deep knowledge of cloud products and services to confidently advise clients on optimal solutions for their businesses.
- Cultivated strong relationships with key industry partners, fostering mutually beneficial collaboration opportunities to enhance overall business growth.
- Delivered compelling product presentations and demonstrations for prospective clients, showcasing the value of cloud solutions.
- Leveraged CRM tools effectively to track and manage sales pipeline, resulting in improved forecasting accuracy.
- Worked side-by-side with managers in identifying, driving, closing sales and serving client base.
- Implemented creative upselling techniques that resulted in increased average deal sizes across client accounts.
- Prepared and delivered samples and quotations to customers while providing technical expertise to convert prospects into sales.
- Traveled to customer locations to analyze technical challenges, create dynamic strategies and rapidly implement hybrid cloud solutions.
- Worked mainly with Retail, Financial Services, Gov and Federal.
- Fostered positive relationships with team members to improve company culture and increase productivity.
- Prepared pricing agreements and contracts to close sales.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
Senior Global Account Management Director
Claro Enterprise Solutions
05.2019 - 05.2022
- Guided organizational change initiatives related to global account management processes that resulted in streamlined operations along with cost savings benefits realization.
- Enhanced client satisfaction with proactive problem-solving and tailored solutions for complex business challenges.
- Mentored junior account managers, providing support and guidance in managing complex client portfolios.
- Streamlined global account management processes by implementing efficient communication strategies and tools.
- Worked on Go to market Strategies and Digital Sales to increase sales.
- Developed comprehensive strategic plans for key accounts, driving revenue growth and long-term success.
- Championed innovation within global account management practices by exploring technological advancements'' integration in day-to-day operations enhancement schemes.
- Established strong relationships with C-level executives, fostering trust and collaboration between clients and the company.
- Partnered with product development teams to provide insights on customer needs and preferences for future offerings enhancement.
- Created a high-performance global account management team through strategic recruitment, training, and development initiatives that fostered talent retention while building a competitive advantage via outstanding service delivery capabilities.
- Delivered consistent YoY revenue growth from key accounts by designing customized solutions aligned closely with specific client objectives fulfillment expectations.
- Managed multimillion-dollar account budgets effectively, ensuring resource allocation optimization and driving profitability improvement for both the company and its clients.
- Worked with stakeholders throughout organization to identify opportunities for leveraging company data to drive business solutions and customer value.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Senior Cyber Security Specialist LATAM,EMEA
IBM
09.2015 - 05.2019
- Enhanced network security by implementing advanced threat detection and prevention systems.
- Fostered relationships with external partners including law enforcement, fellow industry professionals and intelligence communities to stay informed about latest trends, threats and advancements in the field of cybersecurity.
- Reduced cyber attack risks by conducting thorough vulnerability assessments and penetration testing.
- Collaborated with IT teams to integrate security measures into software development life cycles, ensuring secure product releases.
- Conducted regular audits of security infrastructure, identifying weaknesses and recommending improvements.
- Prevented costly data breaches by proactively addressing identified vulnerabilities within applications and networks before they could be exploited by malicious actors.
- Oversaw digital forensics investigations following security incidents, uncovering root causes and preventing future occurrences.
- Served as a subject matter expert and resource for both technical and non-technical staff on issues related to cybersecurity best practices, incident response and data protection requirements.
- Streamlined security processes, optimizing system configurations for efficient threat monitoring and mitigation.
- Developed customized cybersecurity training programs to raise employee awareness and minimize human error risks.
- Developed security metrics and technical analysis to give insight into performance and trends.
- Liaised with third parties to respond to security events and understand threat landscape.
- Designed, installed and configured email encryption gateways with data loss prevention.
- Created policies and procedures for emerging security technologies and proposals.
- Traveled to client sites to perform onsite testing.
- Engaged business and technology stakeholders to gather goals and requirements.
Strategic Account Executive
Comcast Technology Solutions
08.2009 - 09.2015
- Managed existing strategic accounts and identified new business opportunities to achieve revenue objectives.
- Conducted competitive analyses to inform account strategies and maintain a competitive edge in the marketplace.
- Tracked account performance metrics, using insights to guide future strategy development and execution.
- Coordinated with marketing teams to create customized campaigns that resonated with target audiences.
- Increased revenue by identifying growth opportunities and developing tailored account strategies.
- Maintained comprehensive industry knowledge and studied consumer behavior to identify and present innovative solutions.
- Directed contract strategies, requests for proposals and key performance indicators to measure and track process and attain customer commitments.
- Traveled nationwide to visit stakeholders, prospects and existing clients, generating additional business opportunities.
- Supported customer requirements and allocated resources to align with business needs.
- Supported continuous improvement of group strategies, program development and organizational effectiveness to drive revenue.
Education
Bachelor of Science - Computer And Information Sciences
Ariel University
ISRAEL05-2001
Skills
- Relationship building
- Conflict resolution
- Strategic planning
- Influencing others
- Process improvement
- Visionary thinking
- Recruitment and hiring
- Coaching
- Talent development
- KPI development
- Public speaking
- Staff development
- Team building
- Financial acumen
- Line management
- Multilingual
Accomplishments
- Collaborated with team of 30 in the development of Cloud Hybrid transition for a multi million dollar international retailer.
- Resolved product issue through consumer testing.
- Documented and resolved cyber attack which led to saving customer information and saving millions of customers.
- Supervised team of 32 staff members and managers.
- Achieved ROI goals by introducing new technology partnering with other teams and creating more opportunities developing growth.
Affiliations
- MEALS ON WHEELS
- HATPACKS
- HATBORO ROTARY
Certification
These are some of the recent ones
- IBM Cloud for financial services
- IBM Cloud for VMWARE solutions
- IBM Power systems virtual server
- Sap on IBM Cloud sales Fondation
- IBM Cloud DevSecOps Specialty
- Data and Security Sales fundation
- Cloud Pak for Security
- IBM Watson X Essentials
- Generative AI Fundamentals
Languages
Portuguese
Native or Bilingual
Spanish
Native or Bilingual
Hebrew
Native or Bilingual
Interests
- Drawing and Painting
- I have a passion for photography and editing photos
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Dance
- Pilates
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Video Gaming
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Supporting STEM education initiatives and mentorship programs
- Adventure Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Fundraising Events
Timeline
Cloud Platform Solutions Leader
IBM
01.2024 - Current
Director/Strategic Alliances &Strategic Partners
IBM
01.2023 - 01.2024
Cloud Sales Executive
IBM
05.2022 - 03.2023
Senior Global Account Management Director
Claro Enterprise Solutions
05.2019 - 05.2022
Senior Cyber Security Specialist LATAM,EMEA
IBM
09.2015 - 05.2019
Strategic Account Executive
Comcast Technology Solutions
08.2009 - 09.2015
Bachelor of Science - Computer And Information Sciences
Ariel University
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