To obtain a leadership role with a thriving, growing company to apply management, leadership and motivational skills when overseeing a team of professionals and working toward a common goal to increase productivity.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Supervisor
Joann Fabric
11.2020 - Current
Help drive sales goals and achieve monthly sales measures
Organized store merchandise stands to promote visually appealing displays
Diminished dwindle in the first quarter by preventing internal theft
Assists with training new team members cash register, cutting fabric, stocking shelves.
Front Desk Receptionist
MD Now Urgent Care
02.2020 - 11.2021
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Lead Sales Representative
Chico's Outlet
11.2017 - 02.2020
Supervises associate engaged in sales
Assist in the expansion and training of store associates
Monitor associates' sales interest and efficiency
Interpret key performance indicators report and provide training as needed.
Sales Manager
BeBe Outlet
03.2014 - 10.2017
Business development activities and resolve grievances
Manage marketing and sales activities
Motivate and train retail staff to manage work responsibilities
Assist customers with merchandise selection and maintain inventory.
Server
Five Star Residence
02.2014 - 11.2015
Provide quality customer service
Deliver friendly and efficient assistance to ensure a pleasant dining experience
Take orders, serve food, and drink
Remove dinnerware from the table in a timely manner.
Education
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL
06.2014
Skills
Exceptional Interpersonal and Communication Skills - Proficient in promoting confidence and maintaining long-term relationships while successfully interacting with people from diverse backgrounds and cultures
Problem Solving - Fully prepared to troubleshoot and develop both creative and innovative solutions
Work Ethic and Professionalism - Solid professional standards and an excellent record with customer service Maintains clear focus on achieving bottom-line results while managing a wide range of workflow planning and products
Team Leadership
Strategic Planning
Workflow Planning
Customer Relations
Training
Certification
Registered Behavioral Technician (RTB), 08/01/21
Home Health Aid (HHA), 08/01/21
Timeline
Lead Supervisor
Joann Fabric
11.2020 - Current
Front Desk Receptionist
MD Now Urgent Care
02.2020 - 11.2021
Lead Sales Representative
Chico's Outlet
11.2017 - 02.2020
Sales Manager
BeBe Outlet
03.2014 - 10.2017
Server
Five Star Residence
02.2014 - 11.2015
High School Diploma -
Boyd H. Anderson High School
Registered Behavioral Technician (RTB), 08/01/21
Home Health Aid (HHA), 08/01/21
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