Fabio Recalde
Miami
Summary
Communicative professional with several years of experience maintaining high level of hospitality, professionalism, and business etiquette. Attentive individual committed to thoroughly listening to guest requests or concerns and addressing with prompt responses. Dependable and punctual collaborator commended for consistently arriving to work prepared and on time.
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
6
6
years of professional experience
2017
2017
years of post-secondary education
Work History
Prep Cook
Harbor Club
Miami Beach
01.2025 - 06.2025
- Prepared ingredients and food items according to chef specifications.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Measured ingredients accurately using measuring cups and spoons.
- Followed recipes to prepare meals according to customer specifications.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
Front desk
24 Hour Fitness
Homestead
06.2024 - 01.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Behavioral Health Technician
New Hope Corps
Homestead
11.2022 - 04.2024
- Monitored patient behavior and reported observations to healthcare team.
- Assisted in implementing treatment plans under supervision of licensed professionals.
- Maintained a safe and clean environment for patients and staff.
- Engaged patients in therapeutic activities to promote mental wellness.
- Documented patient interactions and maintained accurate records.
- Collaborated with team members to support patient care strategies.
- Provided emotional support and encouragement to patients during sessions.
- Participated in training sessions focused on behavioral health practices.
- Documented behavioral incidents to keep accurate records.
- Monitored patient safety in all areas of the facility.
- Provided emotional support to clients and patients dealing with difficult situations.
- Established and maintained professional working relationships with clients, staff and public.
- Completed daily client rounds and tracked client movements.
- Maintained client and employee areas in good working order and with adequate supplies.
- Responded promptly to any emergency situations that may arise within the facility.
- Educated clients on important life skills, housekeeping, and food preparation.
- Performed searches of resident belongings prior to admissions and throughout stays.
- Assisted in coordinating transportation for appointments outside the facility when necessary.
- Provided crisis intervention services to patients in need.
- Administered medications as prescribed by physician or psychiatrist.
- Assisted with execution of client activities, support groups, and field trips.
- Influenced patients' behavior with interaction, counseling or instruction.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
- Developed basic strategies to promote patient safety, wellness and independence.
- Accompanied patients to medical and counseling appointments.
Deli Clerk
Publix
Homestead
12.2019 - 03.2022
- Assisted customers with product selection and special requests.
- Followed food safety guidelines to maintain product quality.
- Greeted customers in a friendly and professional manner.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Assisted customers with selecting products from the deli case or menu board.
- Rotated product on shelves to ensure freshness.
- Prepared all food orders according to customer specifications.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Informed customers of deli specials to increase profits.
- Followed recipes and customer requests to prepare meals.
- Offered suggestions for additional items that would complement customer's order selections.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Demonstrated strong communication skills when interacting with customers and coworkers.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
South Dade Senior High
Homestead, FLSkills
- Fluent in English and Spanish
- Inventory management
- Customer service
- Time management
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Cleaning and organization
- Training and mentoring
- Dependable and reliable
- Punctual and honest
- Following instructions
- Quick-learning
- Teamwork and collaboration
- Highly motivated
- Effective prioritization
- Front desk operations
- Interpersonal skills
- Cash handling
- Guest amenities
- Sales expertise
- Oral and written communications
- Front desk management
- Hospitality best practices
- Problem-solving skills
- Registration processing
- Guest services
- Administrative skills
- Upselling techniques
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Prep Cook
Harbor Club
01.2025 - 06.2025
Front desk
24 Hour Fitness
06.2024 - 01.2025
Behavioral Health Technician
New Hope Corps
11.2022 - 04.2024
Deli Clerk
Publix
12.2019 - 03.2022
South Dade Senior High