Fabiola Barahona
Miami,FL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Receptionist
Eco Deco Pet Hospital
Miami, FL
04.2025 - Current
- Scheduled appointments for clients, customers, and other visitors.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- I helped out in the back house whenever needed, with filling prescriptions and animal handling.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Guest Ambassador
Philip and Patricia Frost Museum of Science
Miami, FL
11.2022 - 04.2025
- Responsible for actively engaging with guests, sharing knowledge of exhibits, planetarium shows, conservation wet lab, and animal husbandry.
- Assist guests with information, direction, and company safety policies.
- Work night events, laser evenings, and share knowledge on corals and their rate of growth regarding different experiments.
- Promoted good customer relations and premier customer satisfaction by demonstrating a friendly demeanor and a can-do attitude.
Customer Service Associate
Walgreens
Miami, FL
10.2021 - 09.2022
- Helped a large volume of customers every day with a positive attitude and a focus on customer satisfaction.
- Face merchandise in the store and restocked items.
- Assisted customers in navigating the company's products and services, enhancing their overall experience.
- Operated the cash register, closed the store, and made sure everything was in shape for the morning shifts.
- Handled customer complaints professionally, resulting in satisfactory outcomes, and positive feedback.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Intern
Rosenstiel School of Marine, Atmospheric and Earth sciences
Miami, FL
01.2020 - 08.2020
- I gained valuable experience working within a specific industry, applying learned concepts directly to relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- During this time, we measured the corals each week by buoyant weight.
- I did husbandry on the aquariums, such as scrubbing the corals with a gentle brush, cleaning tanks, and feeding the corals baby brine shrimp and other foods.
- Supported staff members in their daily tasks, reducing workload burden, and allowing for increased focus on higher-priority assignments.
Assistant Mentor
Philip and Patricia Frost Museum of Science
Miami, FL
06.2019 - 08.2019
- I assisted high school students in their science projects in the program called IMPACT.
- We went on science-based field trips and directed the students on assignments.
- It was also my duty to monitor their behavior and keep things in line as they worked together.
- Contributed to the development of a positive learning environment by fostering strong relationships with mentees.
Education
Bachelors in Biological Sciences -
Florida International University
Miami, FL12-2026
Associate's Degree in Veterinary Sciences -
Miami Dade College
Miami, FL12.2023
Skills
- Animal handling
- Organizational skills
- Time management
- Detail-oriented
- Communication Skills
- Bilingual
- Microsoft, Excel, Word, PowerPoint
- Customer engagement
- Cleanliness and hygiene
- Teamwork and collaboration
- Attention to detail
Accomplishments
- Created an educational documentary for the Phillip and Patricia Frost Museum. (2019)
- Did over 200 community service hours cleaning beaches. (2017, 2018, 2019)
- Shark Tagging with UM ( Summer 2016-2018)
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Receptionist
Eco Deco Pet Hospital
04.2025 - Current
Guest Ambassador
Philip and Patricia Frost Museum of Science
11.2022 - 04.2025
Customer Service Associate
Walgreens
10.2021 - 09.2022
Intern
Rosenstiel School of Marine, Atmospheric and Earth sciences
01.2020 - 08.2020
Assistant Mentor
Philip and Patricia Frost Museum of Science
06.2019 - 08.2019
Bachelors in Biological Sciences -
Florida International University
Associate's Degree in Veterinary Sciences -
Miami Dade College
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