Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fabiola Berger

San Tan Valley,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

CPAS Representative

Banner Healthcare
08.2021 - Current
  • Registration and obtains all required consents and verify demographics
  • Document all facets of registration
  • Demonstrate the ability to resolve customer issues
  • Insurance verifications, verifies eligibility and obtains authorizations, submits notifications, verifies authorizations for services and obtain payments.
  • Review healthcare-related insurance claims to determine if payments are due.

Patient Advocate

MedData
04.2021 - 07.2021
  • Screen patients for programs available through the hospital
  • Update and verify any documents and demographics
  • Work with various company and hospital systems
  • Provide great customer service to patients.

Cashier

Sam's Club
08.2018 - 12.2018
  • Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Assisted customers by answering questions and fulfilling requests
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Overnight Stocker

Fry's Grocery Store
06.2016 - 06.2018
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal
  • Inspected floor displays, noted missing items, and immediately replenished merchandise
  • Supported promotional plans by updating signage with price changes
  • Readied items for sales floor stocking by affixing tags, preparing pallets
  • Unboxed product and placed on shelves according to layout and planogram guidelines
  • Interacted with guests in friendly and knowledgeable way
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems
  • Mentored and guided employees to foster proper completion of assigned duties.

Overnight Stocker

Safeway Grocery Store
10.2015 - 05.2016
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal
  • Inspected floor displays, noted missing items, and immediately replenished merchandise
  • Unboxed product and placed on shelves according to layout and planogram guidelines
  • Maintained current knowledge of shelf planogram and end cap plans to effectively merchandise products.

Backroom Inventory Associate

Walmart
08.2002 - 04.2013
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
  • Maintained inventory count, tracked usage, and documented variances
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management
  • Unboxed product and placed on shelves according to layout and planogram guidelines
  • Supported promotional plans by updating signage with price changes
  • Assisted customers by answering questions and fulfilling requests.

Revenue Auditor

Rainbow Casino
01.1999 - 02.2002
  • Handled supervisor duties when manager was unavailable or out of office
  • Audited total cash flows and reported revenues daily
  • Maintained compliance with internal control system
  • Investigated discrepancies discovered during auditing process
  • Evaluated source documents to locate information needed for each data entry field
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Education

Certificate - Phlebotomy

East Valley Medical College
Mesa, AZ

High School Diploma -

West Wendover High School
West Wendover, NV

Skills

  • Computer skills
  • Quick learner
  • Dependable
  • Team player
  • Bilingual in Spanish
  • Customer service
  • Time management
  • Attention to detail
  • Medical terminology
  • Goal-oriented mindset

Timeline

CPAS Representative

Banner Healthcare
08.2021 - Current

Patient Advocate

MedData
04.2021 - 07.2021

Cashier

Sam's Club
08.2018 - 12.2018

Overnight Stocker

Fry's Grocery Store
06.2016 - 06.2018

Overnight Stocker

Safeway Grocery Store
10.2015 - 05.2016

Backroom Inventory Associate

Walmart
08.2002 - 04.2013

Revenue Auditor

Rainbow Casino
01.1999 - 02.2002

Certificate - Phlebotomy

East Valley Medical College

High School Diploma -

West Wendover High School

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