Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FABIOLA CANCHOLA

Houston,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Bonding Agent

Jailbusters Bail Bonds
Houston, TX
04.2021 - Current
  • Assisted customers in completing necessary paperwork for their bond needs.
  • Researched relevant laws and regulations related to surety bonds in order to provide accurate advice to clients.
  • Ensured that all bond requests were completed accurately and in a timely manner.
  • Interacted with underwriters to secure competitive quotes for clients seeking a bond.
  • Provided customer service support via telephone or email inquiries related to the status of their bond application or any other questions they may have about the bonding process.
  • Processed payments from clients for fees associated with obtaining a bond.
  • Analyzed financial statements submitted by applicants to determine if they meet the criteria set forth by underwriters for approval of a bond request.
  • Provided guidance and assistance to clients regarding the types of bonds available and the process required to obtain them.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Answered 100+ calls per shift to assist with customer questions and concerns.

Bartender

Cordua restaurant
Houston, TX
02.2016 - 08.2018
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Provided drink suggestions to customers based on their preferences.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Balanced daily registers and generated sales reports for management.
  • Greeted customers and provided excellent customer service.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Greeted guests with friendliness and professionalism.
  • Assisted in setting up the bar for service shift.
  • Performed opening and closing duties including restocking supplies.

Education

High School Diploma -

Lee High School
6529 Beverlyhill St
08-2016

Skills

  • Billing and Invoicing
  • Client Relationship Building
  • Goal-Oriented
  • Strong Work Ethic

Languages

English
Professional
Spanish
Professional

Timeline

Bonding Agent

Jailbusters Bail Bonds
04.2021 - Current

Bartender

Cordua restaurant
02.2016 - 08.2018

High School Diploma -

Lee High School

Similar Profiles

CREATE PROFILE
FABIOLA CANCHOLA