Fabiola Flores

My main role is to provide excellent customer service to patients by welcoming them, checking them in, scheduling appointments, and addressing any inquiries. I am also responsible for answering phone calls, managing patient records, verifying insurance, collecting payments, processing billing, and coordinating with other dental staff. Generally, I am the primary point of contact for the dental practice.

• Greet customers and guide and assist them with the ticketing and baggage check-in process
• Use a computer to sell, print and reissue tickets
• Manage the check-in process, ensuring that customers have the proper documentation for travel
• Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts
• Several other lifting tasks will involve handling items as low as floor level and as high as waist level
• Use computers to assist customers with seat availability, gate announcements with regard to the boarding process, flight status, checking and handling baggage, managing and initiating the boarding process

• Assists customers with the purchase of Company products and services, features, accessories and bill payments
• Answers inbound calls and assists sales representatives
• Processes paperwork and performs other duties as assigned by management
• May sell all products and services offered by the Company
• Responsible for ordering, shipping, receiving, organizing, and merchandising inventory
• Perform monthly inventory audits and reconcile discrepancies