Fabiola Hernandez
Miami,FL
Summary
Trustworthy Head Bartender with supervision and managerial experience. Creative, spunky and energetic. Offers attentive service to each customer and expertly leads bartenders. Versed in free pouring, blending techniques and preparing drinks true to recipe. Computer literate, positive attitude and sound communication skills.
Overview
8
8
years of professional experience
Work History
Bartender
LPM Restaurant & Bar
Miami, Florida
05.2023 - 02.2024
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Attended regular training sessions to stay updated on new products or trends.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
Head Bartender
Vinya Wine
Miami, FL
12.2021 - 04.2023
- Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
- Reinvented classic cocktails to complement new menu options.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Enhanced sales and profit through improved management approaches and enhanced employee training on sales techniques.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Collected and organized daily till totals and tips.
Account Manager
The Sulit Group
Miami, FL
09.2020 - 01.2022
- Built and maintained productive relationships with customers and internal partners.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
- Acted as main point of contact in matters relating to client concerns and needs.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
Bartender
La Mar by Gaston Acurio
Miami, FL
10.2019 - 03.2020
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Met customer, business operations and server needs with minimal errors or delays.
- Increased average ticket amounts by upselling customers from shelf to premium brands.
- Talked easily with patrons to build rapport and earn repeat business.
Bartender
Chotto Matte
Miami Beach, FL
04.2017 - 10.2019
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
Area 31
Miami, FL
03.2016 - 04.2017
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
Business Administration
UPR - Rio Piedras
Puerto RicoSkills
- Fluent in Spanish and English
- Food and Beverage Service
- Interpersonal Relationships
- Hospitality and Guest Service
- Knowledge of Spirits
- Knowledge of Wine
- Team Management
- Bar Operations and Logistics
Timeline
Bartender
LPM Restaurant & Bar
05.2023 - 02.2024
Head Bartender
Vinya Wine
12.2021 - 04.2023
Account Manager
The Sulit Group
09.2020 - 01.2022
Bartender
La Mar by Gaston Acurio
10.2019 - 03.2020
Bartender
Chotto Matte
04.2017 - 10.2019
Bartender
Area 31
03.2016 - 04.2017
Business Administration
UPR - Rio Piedras
Similar Profiles
Célia Lestelle dit OlivéCélia Lestelle dit Olivé
Group Business Strategist at LPM Restaurant & BarGroup Business Strategist at LPM Restaurant & Bar
Ravikanth AvadutaRavikanth Avaduta
Head Chef at LPM restaurant and barHead Chef at LPM restaurant and bar
JORDAN BERRYJORDAN BERRY
Administrative Assistant at LPM IncAdministrative Assistant at LPM Inc