Miriam Estrada Rodriguez
The Unity Council
Oakland,USA
2
Languages
1
Certification
5
years of professional experience
Hardworking Medical Assistant experienced in patient care and administrative support. Achieved consistent target exceedance through reliability and adaptability in challenging environments. Focused on delivering quality outcomes while fostering collaboration and continuous professional growth.
Work History
Tax Services Internship
3 Months- Provided administrative support by filing documents and scheduling meetings to ensure smooth office operations.
- Managed customer inquiries through phone calls and emails, enhancing communication and customer satisfaction.
- Utilized document management system to organize company files, ensuring data remained up-to-date and easily accessible.
Promotora
5 Months- Distributed vaccination information pamphlets to increase community awareness and access to health services
- Researched local businesses in our community and the services they can gain from the organization
- Studied languages spoken spoken in the community to better serve everyone and provide them the services they are able to obtain through the organization.
Coding Coordinator
1 Month- Developed coding skills by translating English to Spanish in Morse code
- Created a game to control a robot through coding, enhancing programming experience
- Verified file information and documentation to ensure accurate code assignment
- Analyzed claims data to verify assigned codes, signatures and authorizations
- Performed established quantitative and qualitative work standards to meet departmental goals and objectives.
Education
High School Diploma
Medical Assistant - Medical Assistant
Skills
Document management
Prepare reports
Customer service
Patient confidentiality
Telephone Etiquette
Bilingual (Spanish & English)
Data confidentiality
Compassionate
Reliable team player
Report generation
Client outreach
Problem-solving
Customer engagement
Patient confidentiality
Process improvement
Appointment setting
Team collaboration
Certification
- Intake/Interview and Quality Review Exam - March 06,2024
- Volunteer Standards of Conduct Exam- March 06,2023
- MA - Medical Assistant- October 08,2026
- BLS- Basic Life Support - July 31,2026
Languages
Spanish
Native or Bilingual
English
Full Professional
COMMUNITY SERVICE
El Shaddai Church, Oakland, CA, 2021-01-01
Timeline
Tax Services Internship
The Unity Council
03.2024 - 06.2024Read More
Promotora
The Unity Council
01.2020 - 06.2020Read More
Coding Coordinator
Girls Who Code
06.2019 - 07.2019Read More
Castlemont High School
High School Diploma
Read More
Castro Valley Adult School
Medical Assistant from Medical Assistant
Read More