Fabrizio Anez - Roca
Fairfax,VA
Summary
Architecture student pursuing an AAS degree with an interest in construction and hands-on technical work. Dependable and adaptable worker with experience in customer service, team collaboration, inventory management, and maintaining organized work environments. Eager to apply developing architectural and construction knowledge in a job around it.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Club Demonstration Services (CDS) at Costco
Club Demonstration Services at Costco
Fairfax, VA
08.2026 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cafe Worker
Tropical Smoothie Cafe
Fairfax, VA
08.2025 - 08.2026
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of the cafe environment and work areas.
- Trained new employees on restaurant policies, procedures, and customer service standards.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Followed food safety guidelines during food preparation and handling.
- Assisted with inventory management and restocked supplies as needed.
- Restocked shelves with merchandise throughout the day.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Coordinated work duties to maintain smooth cafe operations during peak hours.
- Rotated stock items and ingredients to maintain freshness.
- Adhered to health and safety regulations when handling food items.
- Resolved customer complaints and feedback, enhancing overall service quality.
- Utilized POS system to receive and process customer payments.
- Presented menu items to customers and recommended popular products.
- Adhered to company food, safety, quality and sanitation policies.
Education
AAS in Architectural Technology - Architecture
Northern Virginia Community College
Annandale, VA 08.2026 - 09.2026
Robinson Secondary School
Fairfax, VASkills
- Customer service
- Stock management
- Team collaboration
- Effective communication
- Problem resolution
- Workflow optimization
- Problem-solving
- Time management
- Flexible schedule
Languages
English
Professional
Spanish
Professional
Timeline
Club Demonstration Services (CDS) at Costco
Club Demonstration Services at Costco
08.2026 - Current
AAS in Architectural Technology - Architecture
Northern Virginia Community College
08.2026 - 09.2026
Cafe Worker
Tropical Smoothie Cafe
08.2025 - 08.2026
Robinson Secondary School