Bobbianne Buck
Derby,CT
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist OB-GYN
Griffin Faculty Physicians
Derby, CT
04.2023 - Current
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Scheduling Coordinator
Griffin Healthcare
Shelton, CT
11.2020 - 05.2023
- Collaborated with lead scheduler to avoid gapping in daily schedule for mobile vaccine clinics.
- Contacting staff daily for shift coverage when needed.
- Keeping track of staff picking up proper amount of shifts in regards to polices in place.
- Identified issues, analyzed information and provided solutions too problems.
- On call weekdays and weekends to monitor staffing needs due to call outs and/or clinic changes.
- Assisting production on daily team departures to minimize staffing conflicts.
- Keeping track of call outs properly.
- Packing adult/peds incentives
- Keeping track of incentive, picking up/ordering more when needed.
- Sending out new hire emails regarding on boarding and orientation.
- Setting up new hires in VAMS, CORE and SLACK, also training on each platform.
Data Entry Specialist
Griffin Healthcare
Derby, CT
11.2020 - 08.2021
- Handling patient information in compliance with HIPPA.
- Entering patient demographics into hospital database, correctly and efficiently.
- Scanning/ imputing Patient insurance and verified ID card into system, Processing insurance though medical insurance database.
- Keeping workspace clean and organized for quicker and efferent entry's.
- Compiled data and reviewed information for accuracy prior to input.
- Ordering tests for all patients on SNF roasters.
- Canceling patient testing when needed.
- Working with a team on ZOOM calls at test locations to ensure locations can test at more efficient rates.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Organized, sorted and checked input data against original documents.
- Traveled with COVID Swabbing teams to register patients, ordering and printing testing labels.
Tire Salesman/Representative
Town Fair Tire
East Haven, CT
09.2019 - 08.2020
- Serviced established accounts on consistent basis to maintain strong revenue and customer relationships.
- Prepared accurate price quotes and coordinated contracts to complete sales.
- Direct calls to proper store location when needed.
- Ensuring all customers have all details on products and services offered.
- Spoke with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Making sure to keeping up to date record of inventor on/and back ordered inventory to ensure costumer satisfactory.
- Keeping call queue numbers low, maintaining consistent call flow.
Daycare Assistant Teacher
Stork Club
Orange , CT
01.2018 - 08.2019
- Maintained effective schedule balance between rest periods, active play and instruction.
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels.
- Encouraged child involvement in classroom experiences and group interaction.
- Modeled appropriate activities and positive behavior management.
- Created activities to engage/interest children into learning and participating.
- Helped prepare pre-school aged children for kindergarten by introducing basic concepts such as, alphabet, numbers, colors and shapes.
- Kept notes of behavior issues, food served and medications administered to children.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Education
Medical Assistant - Medical Assisting
Lincoln Technical Institute - Shelton
Shelton, CT02-2024
High School Diploma -
West Haven High School
West Haven, CT06.2016
Skills
- Complex Problem Solving
- Schedule Coordination
- Verbal and Written Communication
- Attention to Detail
- Payroll Administration
- Inventory Oversight
- First Aid/CPR
- MS Office
- Organization and Prioritization
- Time Tracking and Review
- Problem Detection
- Customer Service
- Medical Terminology
- HIPAA Compliance
- Medical Records Management
- Organization and Prioritization
- Time Tracking and Review
- Problem Detection
- Customer Service
- Medical Charting
Certification
- CPR
- MA certificate
Timeline
Medical Receptionist OB-GYN
Griffin Faculty Physicians
04.2023 - Current
Scheduling Coordinator
Griffin Healthcare
11.2020 - 05.2023
Data Entry Specialist
Griffin Healthcare
11.2020 - 08.2021
Tire Salesman/Representative
Town Fair Tire
09.2019 - 08.2020
Daycare Assistant Teacher
Stork Club
01.2018 - 08.2019
Medical Assistant - Medical Assisting
Lincoln Technical Institute - Shelton
High School Diploma -
West Haven High School
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