Fadel Karroum
litchfield park,AZ
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
9
9
years of professional experience
Work History
Driver
Noomi Transportation
02.2022 - 08.2024
- Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
- Assisted handicapped customers to safely complete transfers between van and facility.
- Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
- Achieved daily preparation for vehicle inspections prior to travel.
Store Manager
VIP Cigar Lounge
09.2018 - 01.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
Store Manager
Fiaroaks Cigars
08.2015 - 09.2018
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Al Moahada
Syria07.1977
Skills
- Patient Transport
- Route Planning
- Defensive Driving
- Vehicle Inspection
- Customer Service Management
- Store Merchandising
- Team Development
- Supply Ordering
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Driver
Noomi Transportation
02.2022 - 08.2024
Store Manager
VIP Cigar Lounge
09.2018 - 01.2022
Store Manager
Fiaroaks Cigars
08.2015 - 09.2018
High School Diploma -
Al Moahada
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