Fadi Merza
Sterling Heights,MI
Summary
Experienced Sales Representative with a strong understanding of business-to-consumer sales. Utilizes extensive customer relations expertise to acquire new clients. Demonstrates exceptional product knowledge and employs a determined and persuasive approach to secure sales. Possesses a team-oriented mindset, constantly seeks opportunities for growth and competition. Thrives on overcoming challenges with a resourceful and persistent attitude.
Overview
4
4
years of professional experience
Work History
Loan Officer
Rocket Mortgage
10.2022 - 09.2024
- Trained and studied at Rocket Mortgage to pass the Safe Exam.
- Developed and maintained knowledge of available loan products, processing procedures, underwriting, and general departmental guidelines.
- Purchase Mortgage Banker.
- Created multiple professional cliental relationships leading to referrals and good reviews.
Sales Representative
HGS Hydro
05.2021 - 10.2022
- Provided positive first impressions to welcome new clients, as well as current ones.
- Developed and maintained accounts that consistently purchased merchandise from our location.
- Exceeded every sales goal by a minimum of 160%.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and assisting with knowledge of the products.
- Lead the floor in absence of manager, communicated and pushed a 15% sales growth in team members directly under myself.
Team Member
Panera Bread
08.2020 - 05.2021
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Helped organized a simple system to help effectively finish tasks.
Education
Adlai Stevenson High School
Sterling Heights, MI06.2022
Skills
- Strong Influence Techniques
- Lead Prospecting
- Sales Representation
- Product and Service Knowledge
- Supportive Team Participant
- Creative
- Continuous Improvement Strategies
- Lead Conversion Strategies
Languages
Arabic
Native or Bilingual
Timeline
Loan Officer
Rocket Mortgage
10.2022 - 09.2024
Sales Representative
HGS Hydro
05.2021 - 10.2022
Team Member
Panera Bread
08.2020 - 05.2021
Adlai Stevenson High School
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