Member and Volunteer for various organizations including The Elks and The American Legion
Timeline
Charles Nine
Holland,MI
Summary
Accomplished Former Business Owner, Executive Recruiter, Coach, Trainer and United States Army Officer looking to Reestablish Presence as a Mortgage Loan Officer. Expert in all aspects and forms of leadership and Driven to Exceed Goals and Expectations. Currently Licensed California, Georgia, Illinois, Iowa, Maine, New Jersey, Ohio, Texas and Virginia.
Overview
21
21
years of professional experience
Work History
Mortgage Loan Officer
Allied First Bank
Scottsdale, AZ
01.2022 - 03.2022
Worked with underwriters to fix application problems and resolve issues.
Reviewed loan files and updated to match current standards.
Explained different types of loans pertaining to client situations.
Explained very technical financial information to applicants in easy to understand language.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Mortgage Loan Officer
Rocket Mortgage
Detroit, MI
03.2021 - 11.2021
Worked with underwriters to fix application problems and resolve issues.
Reviewed loan files and updated to match current standards.
Explained different types of loans pertaining to client situations.
Explained very technical financial information to applicants in easy to understand language.
Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Monitored pipelines to track and log status of loans.
Technical Operator
LG CHEM Energy Solution
Holland, MI
08.2020 - Current
Module CT Scanning, analyzing results and preparing shipping reports.
Licensed Realtor
Keller Williams Gulf Coast
Gulf Breeze, FL
03.2017 - 07.2020
Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
Advised sellers staging homes to be more appealing to buyers, increasing average selling prices.
Compared properties with similarly sold properties to determine competitive market prices.
Liaised between buyers and sellers to provide positive experiences for both parties.
Wrote effective listings detailing property features, resulting in increase in showings.
Senior Caregiver
Personal Care Giver
Gulf Breeze, FL
10.2013 - 03.2017
Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
Worked to improve and enhance patient lives through effective and compassionate care.
Licensed Insurance Producer
Aflac
Houston, TX
06.2010 - 10.2012
Applied knowledge of customers and territories to market programs and initiatives.
Promoted Aflac products and services using upselling and other sales strategies.
Built relationships with clients through active listening and rapport building talents to provide excellent service.
Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
Business Owner
Fairway Independent Mortgage
Saginaw, MI
05.2000 - 04.2009
Recruited and developed successful leadership staff to handle day-to-day business operations.
Expanded business by hiring and training staff and marketing franchise to local consumers.
Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
Managed labor, inventory and overhead costs effectively to maintain business profitability.
Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
Put together realistic budgets based upon costs and fees for effectively operating business.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
Exceeded sales goals through effective employee management.
Created and monitored promotional approaches to increase sales and profit levels.
Consulted with customers to assess needs and propose optimal mortgage solutions.
Provided outstanding coaching to team of employees, which boosted efficiency throughout company.
Education
Bachelor of Science - Bachelor of Science Sociology
University of Maryland
College Park, MD
08.1991
Skills
Leadership
Market Research
Analytical Thinking, Problem Solving
Prospecting Clients
Loan Writing and Recommending Mortgage Programs
Appraisal Reports
Developing and Maintaining Relationships with Circle of Influence
Sales and Marketing
Processing Loan Applications
Contract Preparation
Selling Techniques
Mortgage Loan Counseling
Coaching
Cross Selling Based on Customer Needs
Time Management
Member and Volunteer for various organizations including The Elks and The American Legion
Fund Raising
Event Organizing, Execution and Participation
Social Media Communications
Youth Drug Awareness
Timeline
Mortgage Loan Officer
Allied First Bank
01.2022 - 03.2022
Mortgage Loan Officer
Rocket Mortgage
03.2021 - 11.2021
Technical Operator
LG CHEM Energy Solution
08.2020 - Current
Licensed Realtor
Keller Williams Gulf Coast
03.2017 - 07.2020
Senior Caregiver
Personal Care Giver
10.2013 - 03.2017
Licensed Insurance Producer
Aflac
06.2010 - 10.2012
Business Owner
Fairway Independent Mortgage
05.2000 - 04.2009
Bachelor of Science - Bachelor of Science Sociology