Fadima Sidibe
Dekalb,IL
Summary
Strategic and result-driven Product Consultant with a proven record in conducting analysis of processes, systems, to drive successful implementation of product solutions. Experienced leading cross-functional teams, eliciting and translating business needs into technical requirements, and driving strategic initiatives for enhanced business value. Proactive problem-solver and analytical thinker, dedicated to leveraging skills to improve product development and performance within the organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Consultant
Simplify HealthCare
04.2022 - Current
- Led multiple project implementations simultaneously from inception to completion, overseeing discovery, requirement gathering, and analysis phases; streamlined workflows and configurations, leading to a 30% improvement in efficiency
- Facilitated daily and weekly meetings with stakeholders to track development progress, identify issues, and explore potential solutions, ensuring clear communication and providing regular updates to leadership
- Managed a high-performing team of Business Analysts, leading collaborative efforts in setting targets and defining tasks, and providing expert guidance on best practices, resulting in a 20% increase in team efficiency
- Engineered a comprehensive overhaul of the documentation process for the Affordable Care Act (ACA), specifically focusing on the Plan & Benefits Template (PBT), Schedule of Benefits (SOB), and Summary of Benefits and Coverage (SBC)
- Streamlined business processes, reducing time spent on paperwork by 65%
- Conducted product training for clients, providing in-depth insights into product features and functionalities, leading to a 15% reduction in project turnaround time
- Collaborated with cross-functional team to transform project plans into user stories, establish backlogs, and oversee sprint execution and deliver high-quality products on schedule and within budget constraints
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
- Enhanced productivity levels by anticipating needs and delivering outstanding support
Business Analyst II
Simplify HealthCare
03.2020 - 04.2022
- Served as a dedicated Subject Matter Expert (SME) on 3 projects, proactively addressing client concerns
- Acted as a liaison between business, technical, and non-technical teams, conducting assessment and delivering tailored solutions to meet client’s specific needs
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Led Joint Applications Development (JAD) sessions to collaboratively gather requirements and generate comprehensive documentation, including data mapping
- Created user stories with precision, collaborating closely with the delivery team to ensure clarity, refinement, and alignment with project objectives
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
- Performed user acceptance testing (UAT) to validate system functionality and ensure deliverables met and exceeded business requirements.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams
- Created data models to support decision-making processes
Center Supervisor
BioLife
08.2019 - 03.2020
- Managed day-to-day operation of the center, overseeing a team of 10 employees
- Oversaw production areas, motivated, and encouraged employees
- Participated in employment application pre-screening and interviewing process for center staff
- Spearheaded leadership and expertise in tools supporting learning and enhancing user performance.
Project Analyst
Exelon
04.2018 - 08.2019
- Assisted in the development of comprehensive project plans, setting realistic timelines and milestones
- Coordinated projects activities, communicated with 30+ stakeholders, and facilitated effective collaboration
- Tracked ongoing project advancement towards predefined milestones, reducing instances of missed deadlines by 20%.
- Contributed to risk management by identifying potential risks, monitoring risks, eliminating root cause, and implementing intuitive preventive/corrective actions
- Created in-depth reports regarding important project data that was distributed to client on weekly basis
- Led integration of Customer Relationship Management (CRM) systems.
IT Specialist (Business Analyst)
Aldi
04.2015 - 04.2018
- Initiated 2 IT projects; developed and maintained project documentation, including project plans, user stories
- Provided technical support for troubleshooting. Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks
- Performed database backup and restoration to ensure data integrity available in case of disaster recovery scenario.
- Utilized SQL to extract and analyze data, providing insights to support decision making
- Collaborated with developers and vendors to ensure successful implementation of solutions
- Conducted regular system audits to identify vulnerabilities, weaknesses, or deviations from established policies or procedures
- Deployed upgrades and enhancements.
- Developed bulletins, release notes
- Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
- Collaborated closely with other departments to provide tailored technology solutions that addressed their specific needs or challenges.
- Trained employees on new updates, increasing competency levels across the organization.
- Streamlined technical support process for enhanced user satisfaction and faster issue resolution.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
Education
Master of Science - Management Information System
Northern Illinois University
DeKalb, IL12.2014
Bachelor of Science - Business Administration
Northern Illinois University
DeKalb, IL12.2010
Skills
- Microsoft Office
- SharePoint
- System Development Life Cycle (SDLC)
- Strategic Planning
- Vendor Management
- Azure DevOps / Jira
- SQL
- Data Analysis/Data Visualization
- Business Relationship Management
- Agile Methodology
- Product requirements documentation
- Team Collaboration
- Product Backlog Management
- Product Portfolio Optimization
Certification
- Certified Scrum Master, 07/01/18
- Project Management Professional (PMP), 02/01/18
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Product Consultant
Simplify HealthCare
04.2022 - Current
Business Analyst II
Simplify HealthCare
03.2020 - 04.2022
Center Supervisor
BioLife
08.2019 - 03.2020
Project Analyst
Exelon
04.2018 - 08.2019
IT Specialist (Business Analyst)
Aldi
04.2015 - 04.2018
Master of Science - Management Information System
Northern Illinois University
Bachelor of Science - Business Administration
Northern Illinois University
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