Fadl Joumaa
Dearborn Heights,MI
Summary
Lead and engage in an office setting to help provide organizational skills and a keep eye for detail.
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing, and market positioning.
Overview
16
16
years of professional experience
Work History
Manager
Five Star Detailing Co
01.2015 - Current
- Manager at Five Star Detailing co
Senior mortgage loan officer
Rocket Mortgage
01.2020 - 11.2023
- Senior mortgage loan officer at Rocket Mortgage
- Team leader and member trainer2020-2021
- Federally licensed in24 states
- Financial advisor
- Equity and liquidity management
Auto sales and repair tech
08.2014 - 09.2017
- Auto sales and repair tech, managing one of the top sellers dealership, repairing all kind of cars, taking care of the listings and customer support, as well as managing all transactions and tracking financial assets
Manager
AT&T Wireless
06.2012 - 08.2014
- Manager at AT&T Wireless, providing customer service and solutions, training new representative, handling all financial matter, hiring and full store management
Waiter
01.2009 - 01.2013
- Waiter at a family restaurant
Cashier clerk
01.2009 - 01.2013
- Cashier clerk at a gas station in Detroit
Education
Associate - General Biology, General studies
Henry Ford College
Dearborn, MI12.2019
Bachelor of Science -
University of Michigan, Dearborn
Dearborn, MINo Degree -
Lipscomb University
Nashville, TNSkills
- Leadership skills
- Great communication skills
- Self-motivated
- Strong customer service and empathy skills
- Love to help and support the ones in need
- Responsible
- Ability to multitask
- Fast learner
Awards
Dean’s list in multiple semesters, Decca award in Health and Business Science in Seattle WA,2017, Leadership award in non-profit organization to support the kids of Syrian, Palestine, and Yemen, Top sales representative in2021 at Rocket Mortgage, Top clientele honor and care award2021 at Rocket Mortgage
Community Service
2011, Present, Volunteering in multiple institutions including Karmanos Cancer institute, helping in breast cancer awareness, supporting a personal matter.
Background brief
Born and raised in Lebanon, in a small town surrounded by the mountains, away from the actual world and development. There I attended a private Christian French School, for16 years receiving one of the best educations and knowledge, until I moved here in2009. Having to adjust to a completely different type of life, was a huge challenge I had to face to support my family and achieve my goals. The struggle was big, but not enough to make me give up, in contrast it made me stronger and helped me on becoming the man I am now.
General experiences and volunteering
- Tutoring students at HFC college in many subjects, including calculus, Chem141, and Biology classes (Anatomy and Molecular Bio).
- Teaching English to many people of the community and students, that has recently migrated to the states, or facing struggle with the language, like I previously did when I first moved here in2009.
- Provided help, and aided in the movement and events to support the refuges of Syria affected by the war, and providing help supporting the kids of Yemen.
Languages
Arabic
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Timeline
Senior mortgage loan officer
Rocket Mortgage
01.2020 - 11.2023
Manager
Five Star Detailing Co
01.2015 - Current
Auto sales and repair tech
08.2014 - 09.2017
Manager
AT&T Wireless
06.2012 - 08.2014
Waiter
01.2009 - 01.2013
Cashier clerk
01.2009 - 01.2013
Associate - General Biology, General studies
Henry Ford College
Bachelor of Science -
University of Michigan, Dearborn
No Degree -
Lipscomb University
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