Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fadumo Ibrahim

Columbus,Ohio

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering excellent communication and good judgment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Ticketing Counter Agent

Airport Terminal Services Inc
02.2022 - Current
  • +1 (614) 324-0313
  • Oversaw ticketing, gate and greeting passengers
  • Escorted handicapped passengers from terminal to aircraft
  • Checked in luggage and confirmed all carry-on items met federal guidelines
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle

Warehouse Associate

Dawson Stuffing
10.2018 - 02.2019
  • Dawson staffing (LB) picking and packing plus screen clothes
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed
  • Assembled and filled more than 1 shipments per day and prepared all shipping documentation

Cashier

Goodwill
04.2018 - 07.2018
  • Answered questions about store policies and addressed customer concerns.
  • Answered questions about store policies and addressed customer concerns
  • Greeted customers entering store and responded promptly to customer needs
  • Welcomed customers and helped determine their needs

Daycare Worker

Heavenly Kids Center For Learning, Daycare
06.2016 - 08.2017
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Created and implemented diverse educational strategies to boost development.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Monitored entrances and exits to maintain safety and organized environments

Library Volunteer

Columbus Metropolitan Library, Of
06.2016 - 08.2016

Help teachers with visitor student volunteer

  • Handled check-in and check-out process of library books and materials at circulation desk
  • Conducted research, gathered information from multiple sources and presented results
  • Worked with customers to understand needs and provide excellent service

Education

High School Diploma -

Paragould High School
Paragould, AR
05.2018

Skills

  • Ticketing System Oversight
  • Baggage handling
  • Customer service management
  • Travel bookings
  • Customer assistance
  • Care Planning
  • Safety awareness
  • Order picking and processing

Certification

School Honor Roll,Achievement Honors, in My Create Early Childhood Education professional award Certificate Of Accomplishment by Eckerd , LANGUAGES\Somali ,English Certifications CPR and First Aid Trained ,September 2016 Customer service Hours of community Service

Timeline

Ticketing Counter Agent

Airport Terminal Services Inc
02.2022 - Current

Warehouse Associate

Dawson Stuffing
10.2018 - 02.2019

Cashier

Goodwill
04.2018 - 07.2018

Daycare Worker

Heavenly Kids Center For Learning, Daycare
06.2016 - 08.2017

Library Volunteer

Columbus Metropolitan Library, Of
06.2016 - 08.2016

High School Diploma -

Paragould High School
Fadumo Ibrahim