Faedra Case
Portland
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced from working in the service industry that comes paired with patience and positive outlooks. Proven ability to enhance customer experiences while collaborating effectively in fast-paced environments. Skilled in multitasking and proficient with POS systems. Gained many perspectives and problem-solving-skills as well by participating in animal care over the years. Meaning working well with all species, plus a broader amount of empathy, compassion, and attention to detail.
Overview
6
6
years of professional experience
Work History
House and Pet Sitter
Self Employed
01.2019 - Current
- Ensured pets were fed, medicated, and walked regularly.
- Built strong relationships with repeat customers based on trustworthiness professionalism exceptional attention detail.
- Took care of properties, making sure order and cleanliness was still a priority along with the pets.
Food Runner
CRUX FERMENTATION PROJECT LLC
06.2023 - 03.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Supported back-of-house tasks including managing ticket expediting and refilling condiments and garnishes while efficiently running dishes with accuracy.
Restaurant Hostess
CRUX FERMENTATION PROJECT LLC
06.2023 - 03.2025
- Maintained an organized waitlist for busy times, ensuring efficient and fair seating of guests.
- Enhanced customer experience by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of best estimated wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for our guests.
Server
CRUX FERMENTATION PROJECT LLC
06.2023 - 03.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously while maintaining quality service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage tickets, and complete transactions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was orderly and prepared for the up and coming shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associates Of Science -
Portland Community College
Portland, ORHigh School Diploma -
Portland Community College
Portland, OR05.2024
Skills
- Works well in teams
- Strong work ethic
- Flexible schedule
- Detail oriented
- Productive
Timeline
Food Runner
CRUX FERMENTATION PROJECT LLC
06.2023 - 03.2025
Restaurant Hostess
CRUX FERMENTATION PROJECT LLC
06.2023 - 03.2025
Server
CRUX FERMENTATION PROJECT LLC
06.2023 - 03.2025
House and Pet Sitter
Self Employed
01.2019 - Current
Associates Of Science -
Portland Community College
High School Diploma -
Portland Community College
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