Year of professional experience
Hi, I’m
Faethe Bailey-Kay
El Mirage ,AZ
Summary
Dynamic Assistant Manager with a proven track record at Cobblestone Auto Spa, excelling in store management and customer rapport. Skilled in recruiting and strategic planning, I significantly enhanced customer service and team performance. My leadership ensured a positive, engaging work environment, driving repeat business and operational excellence. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
5
2
Supervisor experience
1
Supervisor 101
Work History
Cobblestone Auto Spa
Assistant Manager
03.2024 - Current
Job overview
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cobblestone Auto Spa
Cashier
03.2023 - Current
Job overview
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Yellowstone Landscape Group
Landscape Worker
11.2023 - 02.2024
Job overview
- Performed planting, watering, mulching, and edging of lawns.
- Handled hedge, bush, and shrub trimming.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Collected and removed debris at job sites.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
GED , Farmington, NM
GED from General Studies
05.2012
Skills
- Recruiting and interviewing
- Operations Management
- Employee Performance Evaluations
- Employee Scheduling
- Task Delegation
- Product and service knowledge
- Workload Management
- Staff Training and Development
- Promotional planning
- Compliance understanding
- Customer rapport
- Team motivation
- Sales Strategies
- Strategic Planning
- Employee performance evaluation
Certification
Supervisor 101
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Cobblestone Auto Spa
03.2024 - Current
Landscape Worker
Yellowstone Landscape Group
11.2023 - 02.2024
Cashier
Cobblestone Auto Spa
03.2023 - Current
GED
GED from General Studies
Supervisor 101
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