Summary
Overview
Work History
Education
Skills
Additionalinformation - Extracurricularactivities
Timeline
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Fahad Ali

Linden,United States

Summary

Concierge with many years of experience in enhancing resident satisfaction and ensuring a safe environment. Skilled in vendor coordination, security monitoring, and multilingual communication with proficiency in Hindi, English, Spanish, and Urdu. Dedicated to fostering strong relationships and delivering exceptional service, aiming to leverage these skills in a dynamic and forward-thinking organization.

Overview

9
9
years of professional experience

Work History

Union Concierge

Equity Residential
New York, United States
01.2016 - 05.2018
  • Provided exceptional service to all guests, enhancing overall satisfaction
  • Managed transactions, including package logging, vendor coordination, and work orders
  • Scheduled and organized office appointments efficiently
  • Monitored security surveillance, ensuring a safe environment
  • Orchestrated seamless vendor interactions and package management, enhancing resident satisfaction and streamlining office operations
  • Meticulously monitored security systems, ensuring a safe environment while promptly addressing resident concerns and maintenance requests
  • Cultivated a welcoming atmosphere, consistently delivering exceptional experiences to residents, visitors, and staff alike
  • Fostered strong relationships with vendors and residents, facilitating seamless communication and prompt resolution of maintenance requests.

Concierge

AvalonBay - Planned Lifestyle Companies
New York, United States
01.2013 - 01.2016
  • Greeted tenants and visitors, ensuring all visitors were authorized to be on the property
  • Monitored building security surveillance to maintain tenant safety
  • Submitted maintenance work orders for tenant apartments and common areas as needed
  • Assisted individuals requiring help, enhancing overall tenant satisfaction
  • Provided personalized assistance to residents, improving their living experience
  • Resolved tenant concerns efficiently, contributing to high retention rates.

Cashier

C-town Supermarket
Bronx, United States
05.2009 - 06.2013
  • Operated cash register, ensuring accurate transactions and efficient service
  • Assisted customers with inquiries, resolving issues promptly to enhance satisfaction
  • Monitored and counted cash, identifying and preventing counterfeit transactions
  • Maintained a clean and organized checkout area, contributing to a positive shopping experience.

Education

Doctor of Medicine program -

St. George's University
true
08-2026

Refugee and Migrant Health: A Global Perspective -

St. George's University
04.2019

CFP/ FTM Program -

St. George's University
Grenada
12.2018

Bachelor of Science in Biology (B.S.) -

City College of New York
NY
01.2018

Associate in Science Degree (Biology) -

Bronx Community College
Bronx, NY
01.2016

Liberal Arts -

Borough of Manhattan Community College
NY, NY
01.2013

Skills

  • Microsoft Office
  • English
  • Hindi
  • Spanish
  • Urdu
  • CPR
  • Customer Service

Additionalinformation - Extracurricularactivities

  • Completed an Online Course in Refugee and Migrant Health: A Global Perspective
  • Emergency Room Volunteer - Mentoring in Medicine-Montefiore Hospital, Bronx
  • Internship/shadowing experience - Children's hospital in Sardinia, Italy
  • Community Service/Volunteer - Mentoring in Medicine
  • Summer Streets

Timeline

Union Concierge

Equity Residential
01.2016 - 05.2018

Concierge

AvalonBay - Planned Lifestyle Companies
01.2013 - 01.2016

Cashier

C-town Supermarket
05.2009 - 06.2013

Doctor of Medicine program -

St. George's University

Refugee and Migrant Health: A Global Perspective -

St. George's University

CFP/ FTM Program -

St. George's University

Bachelor of Science in Biology (B.S.) -

City College of New York

Associate in Science Degree (Biology) -

Bronx Community College

Liberal Arts -

Borough of Manhattan Community College

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Fahad Ali