Fahad Hamid
Computer Engineering/Information Technology
Alexandria,VA
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Proactive manager with demonstrated leadership abilities, strategic planning expertise, and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager
Al Bohsali Sweets
Alexandria, VA
08.2017 - 03.2020
- Drove between different locations of the company to deliver the shortage of products and inventory weekly drop-offs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Directed merchandising, promotion, and brand loyalty efforts for the business segment with the greatest sales volume.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored security and handled incidents calmly.
Shift Manager/Key Holder
Badaro Lebanese Restaurant
Arlington, VA
04.2018 - 12.2018
- Inventory shopping, unloading trucks full of restaurant supplies.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting a friendly and knowledgeable attitude.
Team Member
McDonald's
Alexandria, VA
01.2016 - 01.2018
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Unloaded delivery trucks, including inventory checks to minimize the chance of missing items on each weekly delivery.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Operated production machinery safely to reduce workplace accidents.
Education
High School Diploma -
T.C. Williams High School
Alexandria, VA 09.2015 - 06.2019
Northern Virginia Community College
Annandale, VA 08.2020 - Current
Skills
Excellent communication and organizational skills
Familiarity with local streets, neighborhoods, and routes
Ability to work well under pressure in a fast-paced environment
Bilingual ( Arabic and English)
Strong interpersonal and problem-solving abilities
Operations management
Timeline
Northern Virginia Community College
08.2020 - Current
Shift Manager/Key Holder
Badaro Lebanese Restaurant
04.2018 - 12.2018
Assistant Manager
Al Bohsali Sweets
08.2017 - 03.2020
Team Member
McDonald's
01.2016 - 01.2018
High School Diploma -
T.C. Williams High School
09.2015 - 06.2019