FAHEEM AHMED
Springerville,AZ
Overview
8
8
years of professional experience
Work History
General Manager
Econolodge SPRINGERVILLE
Springerville, Arizona
02.2024 - Current
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
General Manager
HAWTHORNE SUIT BY WYNDHAM
Charleston, South Carolina
05.2023 - 06.2023
- Managing budgets, records, and contracts.
- Supervising staff and all front desk activities including bookings, appointments, phone calls, and emails.
- Oversaw staff recruitment and training, developing a skilled and motivated team.
- Managed daily operations for luxury hotel brand, ensuring guest satisfaction and service quality.
- Implemented operational policies to enhance efficiency and streamline procedures.
- Monitored budget performance, controlling expenses while maintaining high service standards.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Trained employees on duties, policies and procedures.
- Administered employee discipline through verbal and written warnings.
HEALTHCARE RESOLUTION SPECIALIST
WALMART healthcare service
Carrollton, Texas
09.2022 - 05.2023
- Provide accurate and appropriate information, focus on proficiency following medical guidelines, interact with medical and pharmaceutical personal and patients, respond to service inquiries.
- Resolved customer inquiries using effective communication and problem-solving skills.
- Trained new team members on conflict resolution techniques and company policies.
- Assisted customers with inquiries and complaints, providing timely resolution to customer issues.
ACCOUNTING & BILLING MANAGEMENT & CUSTOMER SERVICE
TISAJO SERVICES LLC DALLAS
01.2020 - 01.2022
- Insurance authorization, Record revenue on client accounts, day sheets and Office Software Program.
- Maintain payroll records, manage aged accounts, maintain records on contribution, prepare monthly operating reports.
- Record accounts payable and accounts receivable, take phone calls, schedule appointment/visit for customer, help them to choose right service.
- Guide them about different service option.
CUSTOMER SERVICE
RAY'S STORE
01.2018 - 01.2020
- Take customer call, Help them with Invoice and Payment.
- Guide customer to select good option different services.
- Schedule appointment, Schedule visit, Provide Brand and product information.
CUSTOMER SERVICE
LOWE'S
01.2018 - 01.2019
- Stocking Inventory, Counter help.
- Payment help, take phone calls.
- Guide customer to select good option different product.
Education
MASTER'S - PUBLIC ADMINISTRATION
PUBLIC ADMINISTRATION
BZU01-2015
BACHELOR'S - ECONOMICS
ECONOMICS
BZU01-2012
Skills
- Communication
- Computer Proficiency
- Customer service
- Account Receivable
- QuickBooks
- Maintainability to use different software
- Invoicing
- Account Payable
- Leadership experience
- Budget management
- Staff supervision
- Service quality management
- Administrative skills
- Budgeting and cost control
- Budgeting and cost control strategies
- Safety assurance
- Budget administration
- Sales
Languages
- URDU
- HINDI
- ENGLISH
- URDU
- HINDI
Timeline
General Manager
Econolodge SPRINGERVILLE
02.2024 - Current
General Manager
HAWTHORNE SUIT BY WYNDHAM
05.2023 - 06.2023
HEALTHCARE RESOLUTION SPECIALIST
WALMART healthcare service
09.2022 - 05.2023
ACCOUNTING & BILLING MANAGEMENT & CUSTOMER SERVICE
TISAJO SERVICES LLC DALLAS
01.2020 - 01.2022
CUSTOMER SERVICE
RAY'S STORE
01.2018 - 01.2020
CUSTOMER SERVICE
LOWE'S
01.2018 - 01.2019
MASTER'S - PUBLIC ADMINISTRATION
PUBLIC ADMINISTRATION
BACHELOR'S - ECONOMICS
ECONOMICS