Fahim Ahamod
Clifton,NJ
Summary
Resourceful Generalist known for high productivity and efficient task completion. Skilled in time management, cross-functional communication, and problem-solving which enable seamless operations across departments. Excel at leadership, teamwork, and adaptability, ensuring successful project outcomes and effective collaboration.
Overview
6
6
years of professional experience
Work History
AAA Income Tax, Immigration & Multiple Services, P - Customer Service Associate
AAA Income Tax, Immigration & Multiple Services
11.2018 - Current
- Answered calls promptly to reduce wait times.
- Used Microsoft Word & Excel for business tasks and organization.
- Assisted high-volume customers with a positive attitude.
- Resolved complaints professionally for satisfactory outcomes.
- Provided accurate product information with strong knowledge.
Help Custome - Sale-associated and Generalist
Macys Wayne Nj
10.2021 - 06.2024
- Strengthened customer relationships through attentive service.
- Resolved issues quickly, boosting retention and feedback.
- Provided constructive feedback to support employee growth.
- Maintained clean, organized work areas for efficiency.
Processed All Sales Transactions Accurately and Pr - FOOD AND BEVERAGE ASSOCIATE
Dunkin Donuts
11.2018 - 10.2023
- Kept service areas stocked, clean, and organized for peak hours. - Worked with team to ensure smooth operations and reduce wait times. - Followed strict food safety guidelines for a safe dining environment. - Engaged in team meetings to improve service strategies.
Education
Under Graduate - Computer Sciences
Montclair State University
Montclair, NJDiploma -
Clifton High School
Clifton, NJSkills
- Documentation skills
- Sales and Marketiing
- Schedule Management
- Budgeting and finance
- Team Leadership & Development
- Problem-Solving
- HTML
- Goal Setting
- MS Office
- Analytical Thinking
- Computer programming (Microsoft Visual Studio, Java, and Python)
- MySQL
- Graphics design
- Data Analytics
- Bilingual English and Bangla
Timeline
Help Custome - Sale-associated and Generalist
Macys Wayne Nj
10.2021 - 06.2024
AAA Income Tax, Immigration & Multiple Services, P - Customer Service Associate
AAA Income Tax, Immigration & Multiple Services
11.2018 - Current
Processed All Sales Transactions Accurately and Pr - FOOD AND BEVERAGE ASSOCIATE
Dunkin Donuts
11.2018 - 10.2023
Under Graduate - Computer Sciences
Montclair State University
Diploma -
Clifton High School
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