Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fahtima Avila

Brownsville

Summary

Dynamic Pro Shop Attendant with extensive experience at Riverbend Golf Course, excelling in customer service and sales transactions. Proven ability to resolve customer complaints effectively while maintaining a clean and organized environment. Skilled in cash handling and adaptable to flexible hours, ensuring a positive shopping experience for all patrons.

Overview

6
6
years of professional experience

Work History

Pro Shop Attendant

City Of Brownsville
Brownsville
06.2024 - Current
  • Assisted customers in selecting golf equipment, apparel, and accessories that best suited their needs.
  • Processed sales transactions through cash registers quickly and accurately.
  • Performed daily opening and closing procedures in accordance with established guidelines.
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.
  • Addressed customer complaints or referred them to management as needed.
  • Greeted customers and provided excellent customer service.
  • Maintained a clean work area by sweeping floors, dusting shelves, taking out garbage.

Pro Shop Attendant

Riverbend Golf Course
Brownsville
12.2019 - Current
  • Received incoming shipments of new merchandise and stocked shelves accordingly.
  • Processed sales transactions through cash registers quickly and accurately.
  • Performed daily opening and closing procedures in accordance with established guidelines.
  • Organized merchandise displays to ensure a neat, tidy, and attractive appearance of the Pro Shop.

Cashier

Walmart
Kingsville
06.2023 - 12.2023
  • Performed other duties as assigned by management.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Followed company security procedures for handling large sums of money.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Some College (No Degree) - Political Science

Texas A&M University
Kingsville, TX

Skills

  • Customer service
  • Sales transactions
  • Cash handling
  • Team collaboration
  • Team player mentality
  • Cleanliness and hygiene
  • Active listening
  • Adaptability
  • Customer assistance
  • Flexible hours

Languages

Spanish
Native/ Bilingual

Timeline

Pro Shop Attendant

City Of Brownsville
06.2024 - Current

Cashier

Walmart
06.2023 - 12.2023

Pro Shop Attendant

Riverbend Golf Course
12.2019 - Current

Some College (No Degree) - Political Science

Texas A&M University

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