Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Faillelita Francois

Kissimmee

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Team Member

Chic-Fil-A
04.2023 - 05.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Delivered outstanding customer service to over 200 guests daily, ensuring satisfaction and efficiency.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately
  • Operated register to process payments and collect cash payment for order totals.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Generalists

Macy's
12.2022 - 01.2023
  • Developed strong customer relationships through attentive listening and prompt resolution of concerns.
  • operated cash registers and handled customer transactions with accuracy.
  • Organized and restocked merchandise efficiently

Crew Member

McDonald's
11.2021 - 05.2022
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

High School Diploma -

Freedom High School
Orlando, FL

Associate of Arts - Business Administration and Management

Valencia College
Kissimmee, FL
09-2026

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Cash handling
  • Cleaning
  • Computer skills
  • Leadership qualities
  • Workplace safety
  • Organizing work stations
  • Creativity and innovation
  • Team building
  • Social media expertise
  • FLUENT IN , Haitian creole, French , a little bit of Hindi

Certification

Food safety state compliance.

Timeline

Team Member

Chic-Fil-A
04.2023 - 05.2024

Generalists

Macy's
12.2022 - 01.2023

Crew Member

McDonald's
11.2021 - 05.2022

High School Diploma -

Freedom High School

Associate of Arts - Business Administration and Management

Valencia College

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Faillelita Francois