Fainga Tangitau
Las Vegas,NV
Summary
Safety-oriented Ramp Professional with airline ground operations expertise and a solid foundation in public safety and emergency response. Specializes in baggage and cargo handling, aircraft servicing, and effective radio communication within fast-paced environments. Committed to ensuring safe and welcoming experiences for passengers and colleagues through reliable teamwork and clear communication.
Overview
1
1
Certification
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Public Safety Officer
University Medical Center Hospital
11.2021 - Current
- Respond to emergencies and coordinate with staff and responders to help protect people and maintain orderly operations.
- De-escalate conflicts through clear communication and sound judgment.
- Use radios and safety equipment effectively while following established procedures.
- Prepared accurate incident reports and maintained thorough records, contributing to effective incident management and response.
- Built cooperative relationships across departments, enhancing collaboration and support for efficient teamwork.
- Communicated calmly and respectfully with patients, visitors, and staff from diverse backgrounds, ensuring clarity and understanding during stressful situations.
Ramp Agent, Ramp Lead
Delta Global Services
11.2019 - 10.2021
- Executed the pick-up, delivery, and transportation of cargo and baggage to and from aircraft; prepared and maintained necessary records to streamline operations.
- Executed pick-up, delivery, and transportation of cargo and baggage to and from aircraft, maintaining accurate records to enhance operational efficiency.
- Demonstrated a strong commitment to safety by adhering to all operational processes and procedures, which helped minimize risks and promote a safe working environment.
- Conducted external servicing of aircraft, managing lavatory, potable water, external electricity, air start, and preconditioned air while ensuring thorough checks of fluid levels for optimal aircraft readiness.
- Monitored and enforced safe working habits in line with OSHA/TSA/DOT/USPS regulations and DGS policies.
Public Safety Lieutenant
Sunrise Hospital
Las Vegas, NV, NV
06.2014 - 11.2019
- Responded to incidents, communicated important updates to medical staff, and helped coordinate timely responses.
- Used de-escalation techniques to resolve conflicts and support safety.
- Led shift briefings and checked staff schedules and equipment to support daily operations.
- Prepared incident reports, ensuring documentation accuracy and completeness for effective incident tracking.
- Led shift briefings, coordinating staff schedules and equipment checks to enhance daily operational efficiency.
- Collaborated with hospital personnel to address safety concerns and foster a service-focused environment.
Education
Insurance
Insurance School of Nevada
Las Vegas, NV 10.2015 - 03.2017
Skills
- Emergency response protocols
- Crisis management
- Crisis intervention techniques
- Public safety management
- Tactical response coordination
- First aid training
- Accident investigations
- Physical readiness training
- Comprehensive reporting
- Adhered to safety protocols to reduce incident occurrences
- Conflict resolution
- Maintained high ethical standards in all activities
Community Service & Volunteer Work
NYS League, Football coach, LAS VEGAS, 2019-01, 2024-10, Spearheaded leadership development initiatives as a Boy Scout and Cub Scout Leader, which empowered youth to build essential life skills and confidence., Orchestrated youth football coaching programs, focusing on skill enhancement and teamwork, which improved player performance and fostered a strong sense of camaraderie among participants., Contributed as an active member of the Chamber of Commerce, collaborating with local businesses to drive community growth, helping to strengthen local economic ties and promote community events.
Certification
De-escalation certification
First aid kid certification
BLS certification
Defensive tactics certification
Interests
Exploring distant lands, Getting lost in a good book, Capturing moments, Feeling the music, Every kind of sport
Languages
Tonga
Timeline
Public Safety Officer
University Medical Center Hospital
11.2021 - Current
Ramp Agent, Ramp Lead
Delta Global Services
11.2019 - 10.2021
Insurance
Insurance School of Nevada
10.2015 - 03.2017
Public Safety Lieutenant
Sunrise Hospital
06.2014 - 11.2019