MOURTALLA SECK
The Bronx,NY
Summary
Dedicated professional with a proven track record at ShopRite, enhancing store efficiency and customer satisfaction through meticulous stock organization and team collaboration. Mastered merchandise handling and fostered a positive work environment, significantly reducing out-of-stock incidents. Skilled in both heavy lifting and providing empathetic customer service, demonstrating a unique blend of hard and soft skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Overnight Stocker and Receiver
ShopRite
11.2024 - Current
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
COOKING
McDonald's
10.2024 - 12.2024
- Streamlined cooking processes to minimize wait times for customers without sacrificing quality.
- Streamlined kitchen operations by implementing efficient food preparation and cooking techniques.
- Enhanced student culinary skills by demonstrating various cooking techniques and providing hands-on guidance.
- Assisted in the development of staff training materials, focusing on cooking techniques and safety procedures.
- Mentored junior kitchen staff members, sharing best practices for cooking techniques and time management skills.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Mastered various cooking techniques to deliver diverse menu options for a range of customer tastes and preferences.
Pharmacy Assistant
AMBAR PHARMACY
02.2024 - 10.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received incoming supplies and stocked in correct locations.
Education
High School Diploma -
SAMDALE HIGH SCHOOL
SENEGAL04-2013
Skills
- Merchandise handling
- Stock replenishment
- Shipping and receiving
- Order picking
- Warehouse safety
- Workplace cleanliness
Accomplishments
- Resolved product issue through consumer testing.
Certification
- Given the job nature of Stockers and Order Fillers, many employers might not explicitly require these certifications but possessing them can demonstrate initiative, a commitment to safety standards, and readiness to take on more responsibility which might lead to career advancement opportunities within warehousing, logistics, or inventory management fields.
Languages
English
French
Timeline
Overnight Stocker and Receiver
ShopRite
11.2024 - Current
COOKING
McDonald's
10.2024 - 12.2024
Pharmacy Assistant
AMBAR PHARMACY
02.2024 - 10.2024
- Given the job nature of Stockers and Order Fillers, many employers might not explicitly require these certifications but possessing them can demonstrate initiative, a commitment to safety standards, and readiness to take on more responsibility which might lead to career advancement opportunities within warehousing, logistics, or inventory management fields.
High School Diploma -
SAMDALE HIGH SCHOOL
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