Experienced Engineer at Abbott, primarily responsible for ensuring seamless operation of Abbott’s laboratory instruments and digital solutions as the primary engineer at VIP sites and the largest GPPRR contracts for Abbott in the region. Contributing to contract expansions and customer satisfaction. Recognized with Exceeded Expectations in 2023, an achievement awarded to only one Engineer in the area. Currently pursuing a Master of Business Administration (MBA). Graduate of PSMCHS with First Class Honors. Skilled in project management for hematology analyzers, with proficiency in medical equipment software, data analysis tools, and client relationship management. Strong healthcare services professional with expertise in digital health solutions, Sales, Lean Six Sigma, Leadership, and Problem Solving.
Led a cost reduction initiative by optimizing spare parts ordering and proactive action strategies, aligning with efficiency and cost control goals. Digitalize the engineering concept by managing customer concern remotely based on the system data we have (KPIs & Hard-stops dashboard). Developed predictive maintenance protocols, reducing equipment failures and increasing system availability. Successfully handled resource allocation and manpower planning for regional service teams, ensuring optimal coverage and performance. Monitored key service ensuring high equipment uptime and service efficiency. Lead quarterly Spare Parts Orders with internal teams, tracking Stock list and aligning service strategies with organizational goals.
Experienced in project management for hematology section.
• Maintained, repaired, and ensured safety of medical devices across hospital departments (Anaesthesia, OR, Radiology, Dental, Hemodialysis, OB, Laboratory).
• Conducted PPM and safety inspections to ensure compliance with standards.
• Installed and calibrated medical devices and gases in new hospital buildings.
• Collaborated with department heads to provide technical support and address equipment needs.
Certified Six Sigma Green Belt | Certified Biomedical Engineering Professional