Summary
Overview
Work History
Education
Skills
Additional Value
Timeline
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Faisal Nawaz

Hollywood,FL

Summary

Results-driven QA Engineer with 5+ years of experience delivering high-quality web, mobile, and enterprise applications through manual and automated testing. Proven success building scalable automation frameworks, improving release velocity, reducing production defects, and leading QA initiatives across Agile teams. Strong expertise in Playwright, Selenium, Appium, API testing, CI/CD workflows, cross-browser/device testing, and test management platforms. Experienced supporting high-traffic customer platforms including Chick-fil-A digital products.

Overview

6
6
years of professional experience

Work History

Software QA Engineer

Stratfield Consulting (Client: Chick-fil-A)
Atlanta, GA
05.2023 - 04.2026
  • Designed and implemented automated smoke and regression test suites using Playwright for Chick-fil-A web ordering platform across desktop and mobile browsers.
  • Increased regression testing efficiency by 30% by converting high-priority manual test cases into stable automated scripts, reducing repetitive manual effort.
  • Improved test reliability by optimizing framework structure, selectors, waits, and flaky test handling.
  • Integrated Zephyr Scale with Sauce Labs to improve automation reporting visibility for QA and product teams.
  • Supported CI/CD quality gates by executing automated tests during release cycles.
  • Collaborated closely with developers, analysts, and product owners to validate new features and accelerate defect resolution.
  • Leveraged AI-assisted tools including GitHub Copilot to configure and demonstrate AI-powered testing pipeline which helped accelerate script creation and test maintenance.

Software QA Lead

Stratfield Consulting (Client: Chick-fil-A)
Atlanta, GA
05.2021 - 05.2023
  • Led QA activities for Chick-fil-A web and mobile applications, improving release readiness and cross-team coordination.
  • Managed and mentored QA engineers on test planning, execution strategy, automation opportunities, and defect management.
  • Built standardized QA workflows, test reporting processes, and quality metrics dashboards for leadership visibility.
  • Partnered with engineering leads and product owners to align sprint testing scope with delivery timelines.
  • Conducted candidate screenings, onboarding coordination, and access provisioning for new QA team members.
  • Delivered daily risk assessments, status updates, and go/no-go recommendations to stakeholders.

QA Analyst

Pilot Flying J
Knoxville, TN
08.2020 - 04.2021
  • Reviewed business requirements and technical designs to build comprehensive test plans for pilot both platform mobile applications.
  • Created and executed structured test cases in qTest, identifying defects and tracking resolution through Jira.
  • Performed functional, regression, and UI testing across multiple builds, devices, and screen sizes.
  • Used Postman for API validation, response verification, and backend integration testing.
  • Worked closely with developers and product teams in Agile sprints to ensure release quality.

Education

Bachelor of Science - Computer Science & Management Information Systems

Augustana College
Rock Island, IL
05-2020

Skills

  • Testing: Functional Testing, Regression Testing, Smoke Testing, UI Testing, API Testing, Mobile Testing, UAT, End-to-End Testing
  • Automation: Playwright, Selenium WebDriver, Appium, WebdriverIO
  • Tools: Jira, qTest, Zephyr Scale, Postman, BrowserStack, Sauce Labs
  • Languages: JavaScript, TypeScript, SQL (basic)
  • CI/CD & Dev Tools: GitHub, GitHub Actions, Jenkins, Android Studio
  • Methodologies: Agile, Scrum, SDLC, STLC, Defect Lifecycle, Risk-Based Testing

Additional Value

  • Strong experience testing customer-facing web and mobile applications at enterprise scale
  • Comfortable in fast-paced Agile environments with distributed teams
  • Combines manual QA depth with automation engineering capability

Timeline

Software QA Engineer

Stratfield Consulting (Client: Chick-fil-A)
05.2023 - 04.2026

Software QA Lead

Stratfield Consulting (Client: Chick-fil-A)
05.2021 - 05.2023

QA Analyst

Pilot Flying J
08.2020 - 04.2021

Bachelor of Science - Computer Science & Management Information Systems

Augustana College