Summary
Overview
Work History
Education
Skills
Additional Value
Timeline
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Faisal Nawaz

Hollywood,FL

Summary

Software Development Engineer in Test (SDET) with 5+ years of experience testing enterprise-scale web and mobile applications in Agile environments. Proven success building scalable automation frameworks, improving release velocity, reducing production defects, and leading QA initiatives across Agile teams. Strong expertise in Playwright, Selenium, Appium, API testing, CI/CD workflows, cross-browser/device testing, and test management platforms. Experienced supporting high-traffic customer platforms including Chick-fil-A digital products.

Overview

6
6
years of professional experience

Work History

Software QA Engineer

Stratfield Consulting (Client: Chick-fil-A)
Atlanta, GA
05.2023 - 04.2026
  • Designed and implemented automated smoke and regression test suites using Playwright for Chick-fil-A web ordering platform, covering 80% of critical flows across desktop and mobile.
  • Increased regression testing efficiency by 30% by converting 65 high-priority manual test cases into stable automated scripts, reducing repetitive manual effort.
  • Improved test reliability by cutting flaky failures via selector optimization, resilient waits, and parallelization; boosted CI pass rate to 97%.
  • Integrated Zephyr Scale with Sauce Labs to produce real-time dashboards for QA-Product-Engineer, improving defect detection-to-triage time.
  • Supported CI/CD quality gates by executing automated tests during release cycles.
  • Collaborated closely with developers, analysts and product owners to validate new features and accelerate defect resolution.
  • Leveraged AI-assisted tools including GitHub Copilot to configure AI-powered testing pipeline to help accelerate script creation + test maintenance; cutting manual scripting efforts by 95%

Software QA Lead

Stratfield Consulting (Client: Chick-fil-A)
Atlanta, GA
05.2021 - 05.2023
  • Led QA activities for Chick-fil-A web and mobile applications, improving release readiness and cross-team coordination.
  • Managed and mentored a team of 6 QA engineers on test planning, execution strategy, automation opportunities and defect management.
  • Built standardized QA workflows and quality dashboards, cutting status-report prep time by 85%.
  • Partnered with engineering leads and product owners to align sprint testing scope with delivery timelines.
  • Conducted candidate screenings, onboarding coordination, and access provisioning for new QA team members.
  • Delivered daily risk assessments and clear go/no-go criteria, contributing to a 0 critical P1 incidents record across multiple consecutive releases.

QA Analyst

Pilot Flying J
Knoxville, TN
08.2020 - 04.2021
  • Reviewed business requirements and technical designs to build comprehensive test plans for pilot both platform mobile applications; achieved 100% requirements coverage.
  • Authored and executed 40 smoke and 120 full regression structured test cases in qTest, identifying defects and tracking resolution through Jira.
  • Performed functional, regression, and UI testing across consecutive builds on 6 physical android + iOS devices, and multiple virtual screen sizes on BrowserStack.
  • Validated API collection in Postman, improving backend integration reliability and significantly cutting API-related defects.
  • Collaborated closely with developers and product teams in Agile sprints to decrease carryover defects and stabilize releases.

Education

Bachelor of Science - Computer Science & Management Information Systems

Augustana College
Rock Island, IL
05-2020

Skills

  • Automation & Testing: Playwright, Selenium WebDriver, Appium, WebdriverIO, API Testing, Functional, Smoke & Regression, E2E Tests, Performance Testing, Cross-Browser Testing
  • Languages: JavaScript, TypeScript, Python, SQL, JSON
  • CI/CD & DevOps: GitHub Actions, Jenkins, Git, CI/CD Pipelines
  • Test Management & Tools: Jira, Zephyr, Postman, BrowserStack, Sauce Labs, JMeter, Grafana
  • Methodologies: Agile, Scrum, SDLC, STLC, Defect Lifecycle, Risk-Based Testing

Additional Value

  • Strong experience testing enterprise-scale customer-facing web and mobile platforms
  • Adaptable across startups, consulting environments, and enterprise organizations
  • Combines hands-on manual QA expertise with modern automation engineering skills
  • Proven ability to quickly learn new tools, frameworks, and business domains
  • Capable of balancing speed, quality, and delivery deadlines in sprint environments
  • Strong ownership mindset with ability to work independently or lead initiatives

Timeline

Software QA Engineer

Stratfield Consulting (Client: Chick-fil-A)
05.2023 - 04.2026

Software QA Lead

Stratfield Consulting (Client: Chick-fil-A)
05.2021 - 05.2023

QA Analyst

Pilot Flying J
08.2020 - 04.2021

Bachelor of Science - Computer Science & Management Information Systems

Augustana College