Faith Apple
Ukiah,CA
Summary
Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Instacart
Ukiah, CA
03.2020 - Current
- Delivered groceries efficiently to customers' homes using company-provided technology.
- Communicated with customers to confirm delivery details and address inquiries.
- Maintained accurate records of deliveries and customer interactions throughout the day.
- Navigated to various locations using GPS tools for timely deliveries.
- Followed safety protocols to ensure compliance during all delivery operations.
- Ensured the safe handling of perishable items during transport and delivery.
- Coordinated with store personnel to gather and package orders for delivery.
Program administrator II
Plowshares
Ukiah, CA
01.2017 - 11.2018
- Developed strong working relationships with local vendors to secure donations for program
- Coordinated all aspects of fundraising events
- Managed and trained all new volunteers and staff
- Created and filed all incipdent reports
- Certified community service and volunteer paperwork
Education
G.E.D.
Ukiah, CASkills
- Time management
- Order coordination
- Record keeping
- Clear and effective communication
- Problem solving
- Attention to detail
- Client relationship management
- Customer interaction
- Multitasking and organization
- Teamwork and collaboration
- Punctual and reliable
Affiliations
I volunteer weekly as a dog/cat walker at the local animal shelter. I take dogs on "doggie fieldtrips" giving them a chance to take a break from the busy shelter and also to help promote pet adoption.
Timeline
Delivery Driver
Instacart
03.2020 - Current
Program administrator II
Plowshares
01.2017 - 11.2018
G.E.D.