I am a sociable, committed and diligent self-starter who is eager to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Meetings and Events Support
M3 Powered
08.2023 - Current
Events support partnering with Chick-fil-A Corporate Strategic Events Management team
Serve as Logistics support for the Chick-fil-A Corporate Supply Grand Openings, Fundamentals Operator Graduation, and Learning and Development's Ascend Program
Assist with program menu planning, group transportation, program registration, and event setup.
Developed menus, budgets, and timelines for events based on client needs and preferences.
Front Desk Receptionist
KRB Salon
Tyrone, GA
11.2022 - 11.2023
Greeted and assisted a high volume of visitors and clients with a warm and professional demeanor.
Handled and organized incoming and outgoing emails, responding to inquires and scheduling appointments.
Led training and development to maintain uniformity and proficiency across the team.
Supervisor
Chick-fil-A
Peachtree City, GA
04.2018 - 11.2022
Conducted regular team meetings to ensure everyone was aligned with departmental goals.
Managed money and equipment orders for the store.
Ensured the correct number of perishables daily to supply fresh and safe food.
Led the drive-thru team in serving a record breaking 200+ guests in a single hour.
Managed store opening procedures.
Team Leader
Chick-fil-A
Peachtree City, GA
05.2017 - 04.2018
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Proficiently handled and resolved customer complaints and employee disputes.
Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Team Member
Chick-fil-A
Fayetteville, GA
06.2016 - 05.2017
Contributed to team success by completing jobs quickly and accurately.
Worked different stations to provide optimal coverage and meet production goals.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
<ul>
<li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li>
<li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li>
<li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li>
<li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li>
<li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li>
<li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li>
<li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li>
</ul> at United States Agency of International Development (USAID)<ul>
<li>Provided administrative support to three Front Office principals, ensuring seamless operations during absences.</li>
<li>Managed principal’s calendar, resolving scheduling conflicts and organizing meetings, events, and travel arrangements.</li>
<li>Acted as liaison with Agency senior leaders to gather briefing materials and background documents.</li>
<li>Coordinated logistics for executive team events, including conferences and retreats, enhancing overall efficiency.</li>
<li>Directed various support activities for high-level meetings and agency programs for distinguished visitors.</li>
<li>Collaborated with the Director of Scheduling to manage long- and short-term calendar of events.</li>
<li>Maintained confidentiality while managing sensitive information and prioritizing communications for senior executives.</li>
</ul> at United States Agency of International Development (USAID)
<ul>
<li>Analyzed results for accuracy, completeness, and compliance for batch releases.</li>
<li>Contributed to laboratory investigations of events and OOS results</li>
<li>Executed comprehensive testing for a variety of product types</li>
<li>Updated various project-related documents including SOPs and technical reports</li>
<li>Managed activity prioritization and ensured timely completion of continuous improvement projects.</li>
<li>Led daily staff meetings focusing on performance metrics and goals</li>
<li>Engaged in various technical training sessions to enhance the skillset.</li>
<li>Trained team members on laboratory techniques and assays</li>
<li>Organized work responsibilities through coordinated efforts in team meetings</li>
</ul> at Pfizer Pharmaceutical<ul>
<li>Analyzed results for accuracy, completeness, and compliance for batch releases.</li>
<li>Contributed to laboratory investigations of events and OOS results</li>
<li>Executed comprehensive testing for a variety of product types</li>
<li>Updated various project-related documents including SOPs and technical reports</li>
<li>Managed activity prioritization and ensured timely completion of continuous improvement projects.</li>
<li>Led daily staff meetings focusing on performance metrics and goals</li>
<li>Engaged in various technical training sessions to enhance the skillset.</li>
<li>Trained team members on laboratory techniques and assays</li>
<li>Organized work responsibilities through coordinated efforts in team meetings</li>
</ul> at Pfizer Pharmaceutical