Faith Bennett
Chicago,Illinois
Summary
Focused on mitigating company risks while meeting profit goals by making strategic decisions based on sound criteria as skilled Forensic Underwriter. Successful in leading underwriting teams and training junior staff to handle high workload with impeccable accuracy. Proven expertise in identifying unacceptable risk and preventing fraud. Reliable employee seeking Financial Analyst position. Offering excellent communication and good judgment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Supervisor of Operations
Loyola University Chicago
2012.12 - Current
- Guided motivated Student Assistants by establishing responsibilities for each team member.
- Annually oversaw Student Assistant groups of 20 - 30 employees focused on front-facing service work shifts.
- Improved employee performance through effective training.
- Applied strong problem-solving skills to maintain team workflows.
- Evaluated employee performance by providing training to improve weak areas.
- Maintained compliance with University policies, objectives, and communication goals.
- Created successful work schedules for each team member to maintain deadlines and fully staffed shifts.
- Provided supportive links between students, patrons, and staff with internal administrative operations.
- Supported Campus Safety officers enforcing University policies.
- Successfully managed high-volume client-facing interactions.
- Established strong rapport with community patrons, students, faculty, and staff.
- Tracked annual statistic reports University Libraries Administration.
- Determined appropriate job tasks for team members based on individual strengths.
- Improved customer satisfaction scores by applying superior conflict resolution and problem-solving skills.
Mortgage Underwriter
Digital Risk Mortgage Services
2020.08 - 2022.10
- Provided exceptional servicing of mortgage loans for Wells Fargo Home Preservation projects.
- Assessed borrower eligibility for Modification, Short Sale, GNMA, FHA, VA, Fannie Mae, and Freddie Mac programs.
- Checked personal and team calculations validating underwriting decisions.
- Maintained superior production with 95 - 99% accuracy and quality performance.
- Analyzed circumstances justifying approval or denial of loan modifications, forbearance, or deferral.
- Maintained mortgage program compliance with federal agencies such as VA, HUD, and FNMA.
- Evaluated and assessed borrower's financial status.
- Converted loans with validated HAMP trial plans to final HAMP modification.
- Resolved modification recording issues.
- Formatted Sharepoint Upload templates for Manual Upload Bundles.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
Education
Master of Arts - Modern Literature And Culture
Loyola University
Chicago05.2013
Master of Arts - Liberal Studies
North Central College
Naperville05.2006
Bachelor of Arts - African American World Studies
The University of Iowa
Iowa City06.2002
Skills
- Automated Underwriting Systems
- Desktop Underwriter
- Loan File Maintenance
- Loan Modification
- Eligibility Requirements
- Analytical and Critical Thinking
Timeline
Mortgage Underwriter
Digital Risk Mortgage Services
2020.08 - 2022.10
Supervisor of Operations
Loyola University Chicago
2012.12 - Current
Master of Arts - Modern Literature And Culture
Loyola University
Master of Arts - Liberal Studies
North Central College
Bachelor of Arts - African American World Studies
The University of Iowa
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