Summary
Quote
Overview
Education
Work History
Skills
Technical Skills
Work Availability
Timeline
AssistantManager

Faith Bii

Atlanta,GA

Summary

Diligent and detail-oriented candidate with strong organizational skills, eager to secure a promising entry-level position in a high-level professional environment that offers professional challenges. Interpersonal, analytical, and problem-solving skills equate to being well-equipped, contributing to the company's desired goals, and promoting the company's success and development. Strong-willed to make a positive impact and thrive in a dynamic work setting.

Quote

Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Overview

4
4
years of professional experience

Education

Bachelor of Science - Information Technology

Middle Georgia State University
Macon, GA
12.2022

Work History

Licensing Coordinator

Integrity Marketing Group
02.2024 - Current
  • Process life insurance agent contracts and licensing forms for carriers with precision, while also implementing accurate commission schedules.
  • Streamline the reception, review, filing, and submission of contracts, licenses, and change request applications for carriers and new agent onboarding.
  • Record work completed, transmit entered information in database, and route documents after entry.
  • Remain updated on state laws and licensing requirements for accurate and efficient reviews.
  • Ensure knowledgeable customer service by resolving and responding to client/agent inquiries.
  • Complete special projects such as software testing and implementation.
  • Participate in safeguarding company information assets by supporting vulnerability assessment and reporting suspicious activities.
  • Aid in the improvement of technical documentation by updating guidelines, records, and procedures.
  • Reduced turnaround time for license approvals by closely collaborating with internal teams and external partners.

Resident Assistant

Middle Georgia State University
08.2020 - 05.2022
  • Enforced university and residence hall rules and regulations along with co-workers as a team
  • Assisted in supervising residents and responding to complaints, reports, requests, and emergencies
  • Created and submitted reports on safety issues, infractions, and any violations of university codes
  • Moderated discord/dispute between residents and find solutions to problems
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities, in accordance with security protocols.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Organized and helped direct floor meetings with over 100 residents.

Skills

  • Database Management
  • Data Entry
  • Legal Research
  • Interpersonal Skills
  • Organizational Skills
  • Analytical Thinking
  • Attention to Detail
  • Creative solutions
  • Customer Service
  • Professionalism

Technical Skills

  • Microsoft 365 (PowerPoint, Excel, Word, Outlook, Project, OneDrive, Teams, SharePoint & Visio)
  • Coding (HTML, CSS, PHP, Visual Studio Database/MySQL)
  • Windows OS, Linux OS (Ubuntu, Mint, Kali), Apple iOS
  • Microsoft Azure and Ticketing system software

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Licensing Coordinator

Integrity Marketing Group
02.2024 - Current

Resident Assistant

Middle Georgia State University
08.2020 - 05.2022

Bachelor of Science - Information Technology

Middle Georgia State University

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Faith Bii