Faith Born
Summary
Diligent customer service professional with a proven track record of satisfying diverse customer needs through creative and knowledgeable solutions. Experienced in drafting goal-oriented proposals to foster strong working relationships and deliver user-friendly, efficient experiences for teams and clients. Adept at providing exceptional service and support to ensure client satisfaction and retention. Passionate about exceeding expectations and consistently striving for excellence in all interactions.
Overview
8
8
years of professional experience
Work History
Assistant Teacher
Tempe Christian Preschool
04.2025 - 07.2025
- Completed daily reports, meal count sheets, and attendance logs.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Teacher
The Learning Experience
05.2024 - 03.2025
- Child Development & Early Education
- Ensures the infant's care & safety daily
- Utilizes care management with the infants
- Communicates with daily tasks, amongst my teammates, and parents of the infants
- Developed and implemented classroom routines to address varying student needs.
- Shifted between formal and informal methods of teaching to keep students engaged.
Sales Representative
The Mint
05.2023 - 12.2023
- Provided information on products
- Met/exceeded product sales.
- Maintained a clean and organized store.
- Handled transactions.
- Ensured meeting compliance and regulations.
- Responding to patient inquiries.
Inbound Specialist, Home Equity
Bank of America
11.2019 - 06.2021
- Professionally managed 30+ inbound calls from home equity clients requesting loan applications/status or loan servicing details while providing clear, concise communication regarding all personal and private information.
- Responded proactively and positively to rapid change.
- Responded to customer requests for products, services, and company information.
- Cross-trained and backed up other customer service managers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Spa Coordinator
Southwest Institute of Natural Aesthetics
08.2018 - 04.2019
- Tasked with meeting and exceeding company revenue goals by fostering a care driven, educational experience to all clients and providing product knowledge and techniques most beneficial at time of treatment.
- Provided on call laser treatments such as hair removal, Intense Pulse Light (IPL) therapy, Fractional Skin Resurfacing(Pixel), Laser Floater Removal and Skin Tightening.
Esthetician
WildFlower Beauty Bar
02.2017 - 04.2018
- Continuously practiced standard and above sanitary practices of all supplies, tools, products and equipment to maintain client safety and satisfaction.
- Engaged in continuous training to stay up to date on the newest industry techniques and procedures of clinical facials, waxing, chemical peels, microneedling, dermaplaning and eyelash shaping/extensions.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZSkills
- Skilled in client relations
- Proficient in managing multiple tasks
- Strong interpersonal and communication skills
- Goal-focused
- Experienced in fostering team collaboration
- Effective time management
Timeline
Assistant Teacher
Tempe Christian Preschool
04.2025 - 07.2025
Teacher
The Learning Experience
05.2024 - 03.2025
Sales Representative
The Mint
05.2023 - 12.2023
Inbound Specialist, Home Equity
Bank of America
11.2019 - 06.2021
Spa Coordinator
Southwest Institute of Natural Aesthetics
08.2018 - 04.2019
Esthetician
WildFlower Beauty Bar
02.2017 - 04.2018
High School Diploma -
Corona Del Sol High School
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