Faith Bossard
OLLIE'S PIZZA LLC.
Chicago,IL
2
Languages
1
Certification
7
years of professional experience
Results-oriented Operations Professional specializing in process optimization and efficiency enhancement. Focused on strategic planning and team collaboration to deliver measurable outcomes. Experienced in leading cross-functional teams and managing projects, with a strong emphasis on resource allocation and continuous improvement.
Work History
Manager
6 Months- Coordinated employee schedules, staffing needs, and onboarding for front- and back-of-house teams, enhancing team readiness and service delivery.
- Supported hiring by reviewing candidates, conducting interviews, and training new employees.
- Managed vendor communication and purchasing, ensuring timely inventory replenishment and seamless supply deliveries.
- Identified operational needs and independently resolved staffing, customer, and workflow issues.
- Managed vendor communication, inventory records, purchasing, and supply deliveries.
- Identified operational needs and resolved staffing, customer, and workflow issues to maintain service quality and operational efficiency.
Barista
3 Months- Transitioned into management role at owner's sister business (Ollies Brooklyn Slices) by showcasing reliability and leadership skills.
- Prepared and served high-quality coffee, tea, and specialty beverages, ensuring exceptional customer satisfaction.
- Crafted high-quality espresso beverages, ensuring consistency and adherence to company standards.
Dance Instructor
6 Years 5 Months- Planned and led structured classes and activities for groups, ensuring smooth transitions and responsiveness to varying needs.
- Coordinated with students, parents, and staff to align schedules and clarify expectations, enhancing overall program effectiveness.
- Provided seasonal support in various roles
Mission Work
2 Months- Provided around-the-clock care and daily support for adults with disabilities, including assistance with medical needs, hygiene, activities, and meals.
- Exhibited reliability and sound judgment while providing compassionate care in high-responsibility environment.
- Coordinated meal preparation and kitchen operations for large groups, ensuring dietary needs were met and promoting a positive dining experience.
Server/Hostess
7 Months- Provided outstanding guest service in a fast-paced restaurant, enhancing overall dining experience.
- Coordinated reservations, table assignments, POS transactions, and to-go orders, ensuring smooth operations during peak hours.
- Managed reservations and waitlists using digital systems to optimize seating arrangements.
Banquet/Event Staff
7 Months- Assisted in planning and executing weddings, banquets, and private events by managing setup, service, and breakdown.
- Acted as a liaison between event functions and the kitchen, communicated event timelines, guest needs, menu details, and service.
- Assisted in managing guest relations, enhancing overall attendee experience.
Assistant / Secretary
5 Months- Handled incoming calls, correspondence, and follow-up communications to ensure timely responses and effective information flow.
- Organized and maintained business documents through preparation, scanning, and filing for easy retrieval and reference.
- Prepared, scanned, organized, and filed business documents.
- Supported office administration by assisting with spreadsheets and reports, contributing to streamlined operations.
- Handled sensitive information with accuracy and discretion.
Education
Bachelor of Dance Arts
Graduated
High School
Graduated
Skills
Microsoft Office
Administrative Support
Scheduling & Calendar Coordination
Document management
Data management
Communication management
Data analysis
Vendor Coordination
Onboarding training
Budget Management
Supply Chain Management
English & Spanish
Time management
Certification
OLCC, Oregon Food Handlers License, CPR Certified, YPAD Certified
LANGUAGES
English (Native)
Spanish
Achievements
Valedictorian
First in Class
Summa Cum Laude
Timeline
Manager
OLLIE'S PIZZA LLC.
10.2025 - 04.2026Read More
Barista
ROYAL COFFEE COMPANY
09.2025 - 12.2025Read More
Mission Work
La misión para los niños
06.2025 - 08.2025Read More
Server/Hostess
ORIGINAL ROADHOUSE GRILL
06.2023 - 01.2024Read More
Banquet/Event Staff
Rogue Valley Country Club
06.2022 - 01.2023Read More
Assistant / Secretary
PRIVATE OFFICE
07.2020 - 12.2020Read More
Dance Instructor
TURNING POINT DANCE STUDIO
06.2019 - 11.2025Read More
South Medford High School
High School
Read More
University of Arizona
Bachelor of Dance Arts
Read More