Faith Bough
Eugene,OR
Summary
Experienced baker with a passion for creating delicious desserts, pastries, and breads to satiate the world's need for some sweetness! I am searching for a bakery to bloom into, to absorb the knowledge given to me and utilize it to prosper and grow in the workplace. I am detail- and goal-oriented, adaptive and thrive in fast-paced environments, and am a dedicated team player. With love and eagerness for the baking industry, I'd be so honored to work alongside like-minded individuals and be a valuable asset to your team.
Overview
4
4
years of professional experience
Work History
Cake Baker
Sweet Life Patisserie
09.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Assemble, prepare, and bake 100+ cakes and cheesecakes daily.
- Maintain well organized and efficient pace to complete tasks in timely manner.
- Work long hours through holiday seasons to keep up with increased traffic.
- Create well formulated lists of special orders and ensure each product and task is completed accordingly.
- Coordinate with team members and managers on each task to sustain well balanced work place and work flow.
- Operated and maintained bakery equipment, including ovens, mixers, food processors.
Pastry Baker
Hideaway Bakery
06.2022 - 09.2022
- Mixing gluten free and high hydration bread doughs, prepping and finishing each pastry with correct toppings and icings.
- Baking in both wood fire and electric ovens, learning the variances between the two and baking pastries accordingly.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Work graveyard shifts to ensure fresh product for pastry cases and weekly farmer's market.
- Ability to work independently, relying on manuals and physical copies of recipes to complete tasks if assistance is needed.
Campaign Manager
Fine Line Marketing
03.2022 - 07.2022
- Planning marketing campaigns with intent of creating leads and satisfying customer needs.
- Recruit, brief and manage contract or freelance staff to work on campaigns, as well as guiding each individual through training process.
- Listen to and act on criticisms for improvement from both customers and employees to reach high quality experience.
- Oversee quality of content each of my team members portrays to ensure that brand identity is adhered to and each potential customer feels cared for.
- Ensure each demonstration of content and each contract created is accurate and error-free.
- Continuously assess and report on results of campaigns and implement improvements where necessary.
Bread Baker
Marche Provisions
08.2021 - 03.2022
- Preshaping and final shaping 80+ loaves of variety of bread doughs, including brioche, ciabatta, sourdough, rye, English muffin, and French Barnard, including varieties of seasonal inclusions.
- Running bake off independently, confirming readiness of proof and exemplary aesthetic and taste for retail.
- Mastering scoring methods, replication of each loaf, and operating production-sized ovens, baking dozens of loaves at time.
- Understanding of dough’s personality and dynamics to not only respond to dough accordingly, but also to sell to customer and explain it's appeal.
- Fulfilled orders from local cafes and restaurants, counting and packaging loaves and buns efficiently.
Server/Barista
Marche Provisions
08.2021 - 03.2022
- Preparing intricate coffee beverages for customers on spot in timely manner.
- Knowledgeable of breakfast and lunch menu, wholesale beans, pastries made in house each morning, and of cycling coffee beans in hoppers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Adaptable in rush hours, ability to switch between running food and making beverages with ease.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Efficient and concise communication with coworkers and managers to maintain steady works place.
- De-escalating conflict by hearing customer's needs and acting accordingly, relaying information to direct manager if necessary.
Shift Leader
Peet's Coffee & Tea
08.2019 - 07.2021
- Delegating responsibilities to staff members and ensuring completion is efficient and accurate.
- Keeping track of inventory and making sure every area is fully stocked.
- Ordering supplies as necessary and coordinating product deliveries with suppliers.
- Addressing customer complaints and satisfying their needs in professional manner.
- Communicating ongoing tasks or issues to following shift manager.
- Completed cash and credit card transactions accurately using POS software.
- Educating staff on safety guidelines, customer service and standards for cleanliness.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Communicating with staff regarding new company procedures, sales incentives and product information.
- Monitoring compliance with safety standards and federal, state and company guidelines.
- Setting performance goals with teams members and encouraging them to meet those goals.
Birthday Party Hostess
Harvest Park Bowl
04.2019 - 01.2020
- Organize and run parties for variety of ages.
- Assist party participants and ensure guests are satisfied with food orders and atmosphere.
- Respond quickly, efficiently, and professionally to any emergency situation
- Complete necessary paperwork for guest's check, and logging paperwork by account name and transaction amount.
Education
Associate of Arts - Fine Arts
Los Medanos College
Pittsburg05.2021
High School Diploma -
Heritage High School
Brentwood06.2019
Skills
- Food Handler's Card
- Alcohol Serving License
- Product Inventories
- World Cuisine and Pastry Knowledge
- Baking Equipment Operation
- Organized and Detail-Oriented
- Adaptive and Creative
- Microsoft Office and Indesign
- Website Management
- CPR/AED
Timeline
Cake Baker
Sweet Life Patisserie
09.2022 - Current
Pastry Baker
Hideaway Bakery
06.2022 - 09.2022
Campaign Manager
Fine Line Marketing
03.2022 - 07.2022
Bread Baker
Marche Provisions
08.2021 - 03.2022
Server/Barista
Marche Provisions
08.2021 - 03.2022
Shift Leader
Peet's Coffee & Tea
08.2019 - 07.2021
Birthday Party Hostess
Harvest Park Bowl
04.2019 - 01.2020
Associate of Arts - Fine Arts
Los Medanos College
High School Diploma -
Heritage High School
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