Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Faith Burget

Fulton,MO

Summary

Professional administrative expert prepared for role with history of managing permit applications and ensuring regulatory compliance. Proven track record in supporting project timelines through efficient permit processing and resolving compliance issues. Valued for collaborative approach, adaptability, and commitment to achieving project goals while maintaining high standards.

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Pharmacy professional with deep expertise in medication management and patient care. Proven ability to streamline pharmacy operations and enhance patient satisfaction through effective team collaboration and adaptive problem-solving. Known for precision in medication dispensing and excellent communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Permit Specialist

Affordable Solar Roof & Air
07.2022 - Current
  • I have been promoted twice to where I am now, which is in permitting.
  • I handle over 14 counties to permit in the state. Notice of commencements and private providers.
  • I have been named employee of the month 4 times now since being with the company.
  • I also handle customer service, revisions and rejections.
  • I am a Notary for the state/RON and can get one anywhere I go.

Call Center Representative

Affordable Solar Roof and Air
07.2021 - Current
  • Making calls on warm leads and setting appointments for our solar experts to go out and sale.
  • I have made over 1500 calls a week setting appointments
  • I have about 250 sales with the company so far until I moved up into permitting.

Customer Service Project Manager

Affordable Solar Roof and Air
07.2021 - Current
  • In this role I would complete welcome calls with new customers, explaining the process and pushing the projects forward.
  • I made sure the contracts were correct, pricing, and all site survey photos.
  • I handled customer service calls as well, escalations and building rapport with all customers.

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
08.2018 - Current
  • Gained knowledge about all types of medications, what their used for, brand name, etc..
  • Certified Pharmacy Technician
  • Taken the PTCB test and passed
  • Customer service, always enjoyed helping patients out and developing relationships with them.

Call Center Representative

American Power and Gas
05.2021 - 07.2021
  • Cold calling only, made over 300 calls a day
  • Built relationships from cold leads to warm leads for the sale.
  • We were on teams.

Order Picker

Dollar General Warehouse
02.2017 - 05.2018
  • Drove machinery around for order picking with over 2500 materials a day including water, dog food and boxes.
  • I was trained in other positions so I was flexible wherever they needed me.

Cashier

Short Stop
09.2015 - 01.2017
  • I did regular cashier duties, lots of cleaning around the store and outside.

Checker/Customer Service

C&R Market
08.2013 - 09.2015
  • I went from a cashier/bagger up to a booth/customer service. I was in charge of counting all the drawers, putting stuff in the computer, keeping the right amount of money in the drawers and putting money in the safe.

Education

2 years - Envviormental

St Petersburg College
Saint Petersburg, FL
08.2020

Fulton High School
Fulton, MO

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MACC

Skills

  • Typing - 10 years
  • Inside sales
  • Order Picking - 3 years
  • Customer service - 10 years
  • Pharmacy Technician Experience - 4 years
  • Typing
  • Organizational skills
  • Cash handling
  • Money Handling - 5 years
  • Insurance Verification
  • Sales
  • Time management
  • Cash register
  • Computer skills
  • Communication skills
  • Mathematics - 10 years
  • Customer Service - 5 years
  • Permitting
  • Permit processing

Accomplishments


  • National honor society
  • Employee of the month various times
  • 250 sales in the call center i was in
  • Being offered to move up in positions

Certification

  • I am a notary in the state of Florida as well as an online notary.


Languages

English
Full Professional

Timeline

Permit Specialist

Affordable Solar Roof & Air
07.2022 - Current

Call Center Representative

Affordable Solar Roof and Air
07.2021 - Current

Customer Service Project Manager

Affordable Solar Roof and Air
07.2021 - Current

Call Center Representative

American Power and Gas
05.2021 - 07.2021

Senior Certified Pharmacy Technician

Walgreens Boots Alliance
08.2018 - Current

Order Picker

Dollar General Warehouse
02.2017 - 05.2018

Cashier

Short Stop
09.2015 - 01.2017

Checker/Customer Service

C&R Market
08.2013 - 09.2015

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MACC

2 years - Envviormental

St Petersburg College

Fulton High School