Faith Carrillo

• Knowledge of both California and Hawaii State Labor Laws.
• EEOC Reporting
• 401K Census
• 1095C Reporting
• Workers Compensation
• Developed and implemented HR policies to support organizational goals.
• Managed recruitment process, including job postings and candidate selection.
• Facilitated employee training programs to enhance skills and knowledge.
• Oversaw employee relations, addressing concerns and resolving conflicts.
• Maintained compliance with labor laws and company regulations.
• Coordinated performance appraisal processes for staff evaluations.
• Counseled managers on disciplinary actions when necessary.
• Investigated incidents of workplace harassment or discrimination complaints.
• Managed employee benefits programs, such as health insurance, retirement plans, and vacation time. Conducted open enrollment.
• Identified ways to reduce turnover through improved hiring practices.
• Drafted job descriptions and prepared job postings for open positions.
• Monitored employee attendance records to ensure adherence to company policies.
• Organized onboarding processes for new hires, including orientation sessions and paperwork completion.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Negotiated contracts with payroll service providers, ensuring cost-effective solutions for the organization.
• Led the transition to new payroll software, including system selection, data migration, and training for payroll staff.
• Managed daily restaurant operations, ensuring efficient service and high standards.
• Coordinated scheduling to optimize staff coverage during peak hours.
• Scheduled staff shifts and monitored labor costs.
• Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
• Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
• Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
• Ensured compliance with health, safety and sanitation standards.
• Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

• Supervised onboarding process for newly hired employees, including distribution of all paperwork.
• Handled employee conflicts efficiently while following all company procedures.
• Worked with department managers to assess needs.
• Conducted exit interviews and recorded employee feedback for use in retention strategy development.
• Notified all employees immediately when policies/procedures were updated or changed.
• Assured benefits program was administered properly sustain compliance with employee insurance guidelines.
• Complied with local, state and federal laws and established organizational standards.
• Developed user-friendly employee handbook for easier updating and maintenance.
• Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
• Union negotiation and contracts
• Administered workers' compensation program covering injured employees.
• Created and implemented incentive program for hiring and retaining of employees.
• Devised training programs for new and existing employees.
• Brainstormed with other human resource personnel to determine ways to recruit top talent.
• Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
• Answered employee questions regarding health benefits and 401k options.
• Created compensation and benefits structures to align with market conditions and budget demands.
• Conducted training for managers and supervisors in conflict resolution and employee management skills.
• Supervised employee hiring, selection and disciplining procedures.
• Implemented procedures to improve occupational health and safety.
• Facilitated professional development and certification activities for staff.
• Assigned tasks and evaluated employee performance.
• Maintained knowledge of regulatory changes, new trends and employment laws.
• Monitored organizational compliance with federal, state and local policies and regulations.
• Oversaw issuance of compensation, benefits and leave.
• Generated relevant paperwork and payroll reports.
• Calculated overtime, vacation sick hours and other categories of time.
• Onboarded new employees in time reporting and payroll systems.
• Managed payroll for temporary, hourly, and salaried employees.
• Processed rehires, transfers, terminations, garnishments and withholdings.
• Produced and filed payroll reports every Semi-Monthly
• Assisted with audits by preparing accounts and providing information.
• Followed IRS guidelines and state regulations when submitting payroll taxes.
• Updated and reconciled retirement, tax and health care accounts.
• Improved accuracy of payroll journal entries by developing and implementing payroll reconciliation tool.
• Prepared physical checks for employees and check stubs for those receiving direct deposits of funds.
• Corrected payroll transactions by voiding checks and issuing stop payment orders.
• Calculated and applied wage garnishments.
• Examined hazardous incidents and accidents to uncover causes and provided corrective actions.
• Orchestrated and led occupational safety trend and current hazards analyses.
• Provided assistance to internal or external auditors in compliance reviews.
• Recruited and hired qualified candidates to fill open positions.
• Trained employees on additional job positions to maintain coverage of roles.
• Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
• Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
• Delivered level of service to customers in effort to build upon relationships for future clients.
• Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.

Please refer to current experience.

Refer to current payroll and benefit duties.

Refer to current payroll and benefit duties.