Faith Castiaux
Springfield,OH
Summary
Proven Client Advocate and State Tested Nursing Assistant with a track record of enhancing client care at Downsize Farm. Specializes in treatment plan reviews and excels in client relationship building. Demonstrated ability to improve service quality by over 30%, leveraging strong time management and interpersonal skills to exceed client expectations.
Overview
17
17
years of professional experience
Work History
Client Advocate
Downsize Farm
10.2018 - Current
- Monitored progress towards service plan goals.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained accurate records of programs and services.
- Facilitated communication between clients and other service providers.
- Developed and implemented strategies to enhance quality of social services.
State Tested Nursing Assistant
Acclaim Hospice
10.2012 - 04.2018
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
State Tested Nursing Assistant
Cambridge Home Health
01.2012 - 05.2017
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
State Tested Nursing Assistant
Villa Springfield Nursing Facility
02.2008 - 10.2012
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Secured patient information and maintained patient confidentiality by completing and safeguarding all medical records.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
State Tested Nursing Assistant
Choice Health Care
06.2007 - 12.2011
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
State Tested Nursing Aide
Springfield-Clark Joint Vocational School
Springfield, Ohio04.2007
High School Diploma -
Elmhurst High School
Fort Wayne, IN05.1989
Skills
- Treatment plan reviews
- Client Relationship Building
- Paperwork assistance
- Telephone Etiquette
- Performance Tracking
- Time management expertise
- Goal Setting and Achievement
- Maintaining Client Records
- Relationship Building
- Implementing Client Care Plans
Timeline
Client Advocate
Downsize Farm
10.2018 - Current
State Tested Nursing Assistant
Acclaim Hospice
10.2012 - 04.2018
State Tested Nursing Assistant
Cambridge Home Health
01.2012 - 05.2017
State Tested Nursing Assistant
Villa Springfield Nursing Facility
02.2008 - 10.2012
State Tested Nursing Assistant
Choice Health Care
06.2007 - 12.2011
State Tested Nursing Aide
Springfield-Clark Joint Vocational School
High School Diploma -
Elmhurst High School
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