Faith Coleman
Starbucks
Burleson,TX
1
Certification
2
years of professional experience
Developed skills in customer service and sales in fast-paced retail environment, looking to transition into new field. Demonstrated ability to engage with customers and handle transactions efficiently. Excited to bring transferable skills in communication and problem-solving to new opportunity.
Work History
Retail Associate
3 Months- Assisted athletes on sales floor to enhance customer experience, replenishment of merchandise, restored apparel to house of sport standard for improved presentation, processing new merchandise, assisted customers at rock wall area, organized and maintained store layout to meet visual standards
- Assisted customers in locating products, ensuring a positive shopping experience.
- Maintained accurate inventory levels through regular stock assessments and replenishment.
- Assisted customers with product selection and inquiries to enhance shopping experience.
Barista
9 Months- Sequence drinks, Engaged with customers to resolve inquiries and enhance satisfaction. and connections, sales transactions, prepare food items, Conducted daily cleaning to maintain a hygienic environment. and Executed restocking of shelves to ensure product availability..
- Prepared high-quality espresso beverages while adhering to standard recipes and procedures
- Trained new baristas on coffee preparation techniques and customer service best practices
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards
Front Team Leader
1 Year 10 Months- Assisted guests in the bowl-making process, made hand-crafted teas and lemonades, managed other team members, handled opening and closing shift processes, and completed various tasks.
- Led team in daily operations, ensuring efficiency and adherence to company standards.
- Trained and mentored new staff, enhancing team performance and operational knowledge.
- Streamlined processes to improve service delivery, reducing wait times for customers.
Sales Partner
7 Months- Sales representative, conducted personalized phone calls to engage customers, executed sales transactions to finalize purchases, organized and updated product displays to enhance visibility.
- Cultivated relationships with customers to enhance brand loyalty and drive repeat sales.
- Collaborated with team members to execute effective merchandising strategies and maximize product visibility.
- Provided in-depth product knowledge to customers, improving overall shopping experience and satisfaction.
Education
Bachelor of Science - Exercise Science
GPA: 3.71 GPA
High School Diploma
Skills
Customer Service
Food Safety
Communication
Collaboration
Multi-Tasking
Time Management
Scheduling
Flexibility
Problem Solving
Cash Handling
Management
Reliability
Engaging demeanor
Certification
- ACSM Certified Personal Trainer - August 2026 - present
- AHA CPR Certified - June 2026 - Present
Timeline
Retail Associate
Dicks House of Sport
05.2026 - CurrentRead More
Barista
Starbucks
11.2025 - CurrentRead More
Sales Partner
Brighton Collectibles
04.2025 - 11.2025Read More
Front Team Leader
Mr. Poke
03.2024 - 01.2026Read More
Centennial High School
High School Diploma
Read More
University of Texas at Arlington
Bachelor of Science from Exercise Science
Read More
OTHER ACCOMPLISHMENTS/ EXPERIENCES
- High School Powerlifter -(2022-2024)
- High School Student Athletic Trainer (August 2020-May 2024)
- University of Texas at Arlington Student Athletic Training Aide Program (September 2025 - April 2026)