Faith Conner
Janesville,WI
Overview
18
18
years of professional experience
Work History
Manager, Training Coordinator
Texas Roadhouse
Janesville, WI
07.2013 - 01.2023
- Schedule for 100+ employees; including Bartenders, Servers, Hosts & Bussers.
- Conducted interviews for potential employees to assess their qualifications and fit for company culture.
- Collaborated with leadership team to align training initiatives with company values and competitive strategies, fostering a culture of mutual encouragement and accountability.
- Trained new employees to succeed and mentored existing employees to improve their knowledge, skills and abilities.
- Created instructional materials for new hires and trainers.
- Planned and led team building trips and training meetings for trainers.
- Developed instructional materials for new hires and trainers to enhance onboarding effectiveness.
- Built relationships with outside organizations to optimize community communication, through community events and networking.
- Documented testing scores and new employee paperwork.
- Created a system to document and track new hires' success rates and learning opportunities. As well as the feedback of managers concerning training. I then used this information to continue to better our training systems and success rates of new hires.
Office Manager
Gibson Management Services
06.2005 - 08.2009
- Managed general office tasks, including phone and email communication with clients to ensure smooth operations.
- Managed inventory levels to ensure product availability.
- Utilized Microsoft programs to create documents and presentations.
- Tracked business expenses and entered invoices to maintain accurate financial records.
- Planned training events and developed training materials to enhance team knowledge and skills.
Education
BBA - Human Resources Management
University of Wisconsin, Whitewater.
05-2018
Associate degree -
University of Wisconsin, Rock County.
05-2015
Skills
- Training and mentoring
- Goal-driven strategy
- Office software expertise
- Strategic goal setting
- Training leadership
- Communication
Timeline
Manager, Training Coordinator
Texas Roadhouse
07.2013 - 01.2023
Office Manager
Gibson Management Services
06.2005 - 08.2009
BBA - Human Resources Management
University of Wisconsin, Whitewater.
Associate degree -
University of Wisconsin, Rock County.