Faith Dattoma
Massena,NY
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
15
15
years of professional experience
Work History
Certified Nursing Assistant
Massena Rehabilitation Center
Massena, NY
07.2023 - Current
- Followed directions of licensed nurses to administer medications and treatments.
- Transported patients between rooms and appointments or testing locations.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Upheld infection control and prevention policies across different patient-facing areas.
Assistant Store Manager
Dollar General
Tupper Lake, NY
03.2022 - 07.2023
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Personal Residential Aid
The Adirondack ARC
Tupper Lake, NY
06.2009 - 04.2014
- Scheduled and accompanied clients to medical appointments.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Documented patient information and care activities in electronic health record.
- Facilitated social engagement among residents through the coordination of group activities, outings, and events.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
Education
High School Diploma -
Tupper Lake Middle-High School
Tupper Lake, NY06.1998
Skills
- Recording vital signs
- Patient Lifting
- Certified Medication Aide (CMA)
- Tracheostomy Care
Timeline
Certified Nursing Assistant
Massena Rehabilitation Center
07.2023 - Current
Assistant Store Manager
Dollar General
03.2022 - 07.2023
Personal Residential Aid
The Adirondack ARC
06.2009 - 04.2014
High School Diploma -
Tupper Lake Middle-High School