Faith De Leon
San Diego,CA
Summary
Dynamic RN Interim Supervisor with a proven track record at Scripps Dermatology, enhancing patient satisfaction and clinic operations. Skilled in healthcare ethics and multi-tasking, I excel in fostering teamwork and implementing Biologic medication treatments. My leadership has significantly contributed to improving patient care standards and operational efficiency.
Healthcare professional prepared for nursing roles, bringing substantial experience in patient care and medical procedures. Highly focused on team collaboration and achieving positive patient outcomes, adaptable to changing healthcare needs. Expertise in patient assessment, care planning, and medical documentation, coupled with compassionate approach.
Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
24
24
years of professional experience
Work History
RN Interim Supervisor
Scripps Dermatology
09.2024 - Current
- Responsible for overseeing the day-to-day clinic activities and ensuring smooth operations.
- Work closely with physicians to manage patient care; triage phone and in-basket messages for providers.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Promote improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- collaborate with Manager and Director to ensure compliance with clinical operations.
- Encourage teams to work together to solve problems and identify opportunities for improvement.
- Actively encouraging team to contribute ideas, learn from mistakes, and openly discussing the importance of ongoing development within their scope.
- Assessed clinic operations and identified areas for improvement in various medical situations from patient checking in to checking out and everything in between.
- Supervising and training clinic nursing staff.
- Responsible for CQA and monthly audit for BCAs, fall risks, POCT urine pregnancy tests; responsible for ordering clinic supplies and medications.
- Planning and adjusting staffing to meet operational needs efficiently.
- Responsible for approving and monitoring employee timecards.
- Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
- Responsible for issuing written-ups to employees when they violate company policies.
- Comply with HIPAA laws and prevent information breaches.
- Administered medications and treatments as prescribed by physicians.
- Provide hands-on patient care while ensuring an efficient workflow of our back office team.
- Administer numbing injections for minor procedures.
- Perform patient assessment, care, and educate patients about their medication, diagnosis, and preventative measures.
- Handle patient complains and inquiries.
- Responsible for daily checks of our medication fridge temperature.
- Responsible for medical resident rotation scheduling.
- Attend leadership conference once a week when I am able for panel discussions.
RN Staff Nurse
Scripps Dermatology
03.2023 - Current
- Provided compassionate and empathetic support to patients and their families during difficult situations.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Maintained accurate and detailed records of patient assessments, treatments, and progress notes for seamless continuity of care.
- Assisted physicians during medical procedures, ensuring accurate delivery of care as prescribed by the healthcare provider.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Mentored new nursing staff, contributing to a more cohesive and efficient team environment.
- Reduced medication errors through meticulous administration and documentation of medications.
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans, improving patient outcomes.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral,SC, and intramuscular injections.
- Responsible inpatient MD consults
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
LVN Staff Nurse
Scripps Dermatology
06.2006 - 03.2023
- Assist in providing care for common dermatological problems with precancerous, acne, eczematous, psoriasis, phototherapy, and skin cancers.
- Responsible for daily back-office patient flow of over 50 patients as well as assisting physician in exam rooms and scribe notes recorded in electronic medical records.
- Oriented new staff to expectations of specialty, especially details in scribing and assist in procedures.
- Obtained prior authorization on medications, referrals, and scheduling appointments.
- Worked effectively within healthcare team in delivering positive affect on patient safety and outcome.
- Educated patients, families and caregivers about conditions and treatments.
- Administered medications and topic treatments to address patient symptoms.
- Improved patient well-being by offering advice on preventive health measures.
- Observed and assessed patients to identify concerning symptoms.
- Helped charge nurse staff and achieve coverage goals.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
LVN Preoperative Nurse
Orthopedic Outpatient Surgery Center
11.2012 - 01.2013
- Provide nursing care for patient during preoperative process.
- Responsible for making phone call over 20 patients and review preoperative information.
- Admitting patient to preoperative area and verify operative site preparation routine.
- Assess patient's health status, collects and document data to chart, obtained vital signs and consent forms.
- Start peripheral IV lines.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in team environment.
- Strengthened communication skills through regular interactions with others.
LVN Charge Nurse
Wesley Palms Retirement Community
01.2011 - 10.2012
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Helped over 30 residents with other daily living activities.
- Oversee activities of nursing aides
- Provided basic care and treatment, such as administering oral medications, monitor blood glucose tests, breathing treatments taking temperature and blood pressure and dressing wounds.
- Responded to patient requests with appropriate clinical and personal assistance
Medical Assistant
Dr.Susan Stewart & Dr.Richard Chafoo Plastics/Derm
04.2005 - 12.2005
- Obtained client medical history, medication information, symptoms, and allergies.
- Assist in post care following surgery, cosmetic consults, surgical procedures, and skin care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Patient flow of over 30 patients per day.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sterilized instruments for medical equipment.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Clinical Research Coordinator/Medical Assistant
Woodson Dermatology
11.2003 - 04.2005
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Conduct study in treating moderate to severe chronic plaque psoriasis with Biologic alefacept and etanercept.
- Collected data and followed research protocols, operations manuals, and case report form requirements.
- Maintained compliance with protocols covering patient care and clinical trial operations.
- Coordinated and monitored clinical trial activities to support timely and accurate completion of studies.
- Maintained accurate and up-to-date case report forms and source documents for traceability.
- Managed time efficiently in order to complete all tasks within deadlines.
- Gathered, processed, and shipped lab specimens.
- Handled urgent calls, appropriately referring to or involving physician and care manager when appropriate.
- Assist in other nursing duties in clinic as required.
- Patient flow averaging 55 to 60 patients per day.
Medical Assistant
Dr. Fulgencio Antuna Primary Care/ Acupuncture
04.2002 - 11.2003
- Performed VS, blood draw, EKGs, and document patient HPIs.
- Schedule appointments and perform clerical duties.
- Helped track outside referrals.
- Maintain inventory supplies and order as appropriate.
- Administer parenteral drug administration such as vaccines as ordered.
- Assist acupressure for patients suffering from chronic pain and injury.
- Evaluate treatment outcome and maintain patient records.
Medical Assistant
Children Urgent Care
04.2002 - 06.2002
- Assist physician in providing patient care, primarily with minor fractures, falls, laceration, fever and colds.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Administer immunizations, screening newborns for phenylketonuria as ordered.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Called and faxed pharmacies to submit prescriptions and refills
Medical Assistant
Pueblo Primary/ Urgent Care
11.2001 - 04.2002
- Assist and provide care of patients for pediatrics, adults, and geriatrics with their regular health screenings and minor injuries in fast paced environment.
- Performed wide variety duties needed to include accurately documenting VS, vision screening, IM injections, immunizations, PPDs, EKGs, PFTs, nebulizer, phlebotomy, ear lavage, collect urinalysis r/o UTIs, and assist physician in exam room with pap smears.
- Support in front desk receptionist for greeting and scheduling patients.
- Handling billing, verify insurance coverage, referrals, answering and routing calls and filing duties.
Medical Assistant
Karl Sun, MD And Kevin Rapeport MD Cardiology
12.2000 - 10.2001
- Assist in stress tests, EKGs, Holter monitor to patients suspected of having heart murmurs and other cardiovascular complications.
- Monitor patient vital signs and report their statuses to doctors.
Education
Associate of Science - Registered Nurse
Marsha Fuerst SCHOOL of NURSING
San Diego, CA12-2022
Skills
- Basic life support
- Mental health care
- Healthcare ethics
- Goal oriented
- Ensures and participates in optimal teamwork
- Function as role model and resource person
- Experience in Ipledge program to manage risk of isotretinoin teratogenic effect in pregnancy
- Communicate appropriate information effectively to healthcare team and patients
- Multi-Tasking and Prioritization
- Perform North American Comprehensive 80 patch tests
- Operate UVB phototherapy
- Experience in Biologic medication enrollment and treatments to manage mod-severe plaque psoriasis and severe eczema such as ILUMYA, STELARA, COSENTYX, Otezla, Enbrel, HUMIRA, DUPIXENT, and Rinvoq
Timeline
RN Interim Supervisor
Scripps Dermatology
09.2024 - Current
RN Staff Nurse
Scripps Dermatology
03.2023 - Current
LVN Preoperative Nurse
Orthopedic Outpatient Surgery Center
11.2012 - 01.2013
LVN Charge Nurse
Wesley Palms Retirement Community
01.2011 - 10.2012
LVN Staff Nurse
Scripps Dermatology
06.2006 - 03.2023
Medical Assistant
Dr.Susan Stewart & Dr.Richard Chafoo Plastics/Derm
04.2005 - 12.2005
Clinical Research Coordinator/Medical Assistant
Woodson Dermatology
11.2003 - 04.2005
Medical Assistant
Dr. Fulgencio Antuna Primary Care/ Acupuncture
04.2002 - 11.2003
Medical Assistant
Children Urgent Care
04.2002 - 06.2002
Medical Assistant
Pueblo Primary/ Urgent Care
11.2001 - 04.2002
Medical Assistant
Karl Sun, MD And Kevin Rapeport MD Cardiology
12.2000 - 10.2001
Associate of Science - Registered Nurse
Marsha Fuerst SCHOOL of NURSING
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